After yet another successful, massive Epic go-live—this time in Texas—many of our IS caregivers are still immersed in monitoring, supporting, and following up on any remaining issues. Following last May’s largest-ever Epic deployment for Orange County-High Desert and October’s go-live for Northern California, we have now completed all regional transitions to an integrated, “one EHR,” model—the largest in the world. Congratulations to all involved in crossing this finish line! This is a huge milestone for all of Providence and the culmination of years of hard work, dedication, perseverance, and skillful preparation and execution. Can’t thank everyone of you enough for making this happen.

Now, all eyes will again be on IS as we, in partnership with business stakeholders and teams across Providence, roll out Genesis ERP this summer.

The other day, I sat down for a Fireside Chat with Providence South president of operations and strategy Erik Wexler. It was great to connect with him to learn more about him and his career and chat about IS & RESO partnership with his regions, as well as his thoughts on our path to renewal.

> Click into the memo headline or graphic to read the rest of BJ's note.

Congratulations to all the IS & RESO employees who were nominated for the 2022 Values in Action awards, our annual caregiver recognition program. We are also honored to have one system awardee: Roopa Rangaprasad.

> Click into the article headline or graphic to see all the names of the nominees.

Our Texas-New Mexico region went live on Epic on March 5, replacing MEDITECH and Allscripts systems. Also, all of our Acute, Ambulatory, and Home Health sites are now on the same electronic health record (EHR). This implementation completes the Covenant conversion to the standard Providence Epic build.

> Click into the memo headline or graphic to read more about the implementation.

For our third article in the “Living Our Values” series, we focus on the Providence value of Justice.

> Click into the memo headline or graphic to read how IS & RESO caregivers live this Providence value while at work.

On Monday, March 7, 2022, B.J. Moore hosted the 11th in this series of Fireside Chats with Providence’s top leaders. This chat featured Erik Wexler, president, operations & strategy, South.

> Click into the article headline or graphic for a link to the recording and to hear Erik's thoughts on how IS & RESO enable Providence South, as well as his perspective on working alongside frontline EVS at the height of the COVID surge, and living our value of compassion in our community.

Within the Strategic Technology Enablement (STE) pillar, Clinical Technology Services include End User Services, Clinical Engineering & Biomedical, and AskIT teams. Over the past year, there has been an ongoing effort to align the Clinical Engineering and the local IS teams, and to put in place leadership for each region/ministry for service delivery of these functions.

> Click into the article headline or graphic to get to know the leads for your region.

In February, Doug Lewis, GVP of IS Administrative Technology and an exec sponsor of our IS & RESO Caregiver Experience Committee, sat down and spoke with two leaders in RESO about their journey to leadership, their heartbreaks, their heroes, and their hopes.

> Click into the article headline or graphic for links to the separate conversations with Alex Herr, VP of Washington/Montana RESO and interim lead for facility operations & construction, and Glenda Fossum-Smith, exec. director of RESO communications/Mission director for RESO and Oregon Shared Services.

The Genesis program will replace many of the separate tools our caregivers use today. Find out which enterprise business applications are changing, when you'll see the changes, and how you can get more information.

> Click into the article headline or graphic to learn how Genesis will ease the way.

IS Network Services implemented a new wireless (Wi-Fi) network, ProvidenceCaregiver, across Providence’s family of organizations simplifying the Wi-Fi access when visiting any Providence facility.

> Click into the article headline or graphic to learn how to connect your devices to the new network before the old ones are turned off.

A Waste Optimization Playbook has been created to meet our 2030 waste goal. This Playbook provides guidance and best practice recommendations to optimize waste management while meeting regulatory requirements, ensuring patient and staff safety, being fiscally responsible and meeting our environmental stewardship goals.

> Click into the article headline or graphic for full details about our waste optimization efforts.

Increasing caregiver connection and satisfaction to our work is more important than ever. Here are two exercises that can be done alone or with your team to better understand how your work connects directly to Destination Health 2025, and to IS & RESO strategies and approach.

> Click into the memo headline or graphic to see the documents and find other resources.

The Quality Engineering Center of Excellence, also known as the QE team, drives the acceleration of Providence’s digital transformation journey through modern engineering practices, focusing on expanding test automation for end-to-end business processes where automation can make the biggest impact.

> Click into the article headline or graphic to learn about their accomplishments in the last year, and what’s next.

There are a number of exciting construction projects happening in our ministries. Primary and urgent care clinics are now open in Midtown Anchorage, and the final steel beam of Covenant Medical Center's Hope Tower has been raised.

> Click into the article headline or graphic to learn about other exciting updates.

IS Healthcare Intelligence (HI) recently launched their redesigned HI Home site to improve usability and accessibility of information. The team also created new pages for new key content.

> Click into the article headline or graphic to learn all the site enhancements.

The IS Information Security team continually looks for opportunities to improve our systems that keep Providence data and information safe. Starting this January, the team has been transitioning to a new vulnerability management tool that replaces Qualys, with rollout continuing into March 2022.

> Click into the article headline or graphic for more details.

The IS Healthcare Intelligence (HI) BI Modernization team has delivered the first Power BI centralized data sets (CDS) and visualizations to empower data analytics report user and developers with self-service reporting. This is the first part of an ongoing initiative to create new or enhance existing data sources and reports in our Power BI platform using the Cloud Data Warehouse (CDW) in Azure.

> Click into the article headline or graphic to learn more.

Last year, the Data Strategy & Governance Subcommittee sponsored a project to create a centralized Enterprise Metric Repository. In February, the supporting team has completed the first 2022 deliverable of the project: a centralized database to house the aggregated metric result data and serve as the source for the Integrated Strategic and Financial Plan (ISFP) System Dashboard.

> Click into the article headline or graphic to read more about the accomplishments to date.

We are approaching 200 caregivers who have signed up to obtain early access to the Windows 11 operating system (OS) and assist TEO in understanding the caregiver experience with the new OS before we launch Providence-wide.

> Click into the article headline or graphic for more details about the program and the link to the request form.

To celebrate continued progress toward full technology integration of Pacific Medical Centers (PacMed), the IS MAC (Mergers, Acquisitions & Major Construction) team marked the occasion with cupcakes for PacMed caregivers to honor the milestone of the February 25, 2022 completion of their email migration.

> Click into the article headline or graphic for photos and details about what's next for the PacMed integration.

There are a couple of changes to M365 Groups starting March 15: emails from individuals outside Providence, as well as from devices, will be blocked, and only owners and approved senders of groups with 100 or more members will be able to Send/Reply All to their group.

> Click into the article headline or graphic to learn more and how to submit an exception request.

Here are two new Microsoft features to help you work more effectively and efficiently: dictating your documents instead of typing, and silencing notifications with focus assist.

> Click into the article headline or graphic to learn how to start using these features.

Check your inbox for an invite to this Teams Live Event on March 28.

> Click into the article headline or graphic to find out where you can submit your questions for the leadership team.

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