Last month, the IS & RESO Caregiver Experience Committee launched an IS & RESO-leader-focused companion series to EVP/CIO B.J. Moore’s system executive leadership-focused Fireside Chat Series. The second conversation in the Journeys series features Ivette de Rubens, GVP, IS Strategy & Centers of Excellence.
> Click into the article headline to hear Ivette’s leadership perspectives and personal stories, including her life and career journey from Mexico City, to Europe, to Providence.
Over the past 18 challenging months, Providence has had great success creating a community and resources for supporting mindful practices. These healthy practices help address burnout in our work and personal lives by fostering community, promoting resilience and compassion, and teaching practices to address how stress and emotion impact our thoughts and wellbeing.
> Click into the article headline or graphic to learn about the Mindfulness Support Group sessions and Community of Practice.
As an IS & RESO leadership-focused companion series to EVP/CIO B.J. Moore’s system executive leadership-focused Fireside Chat Series, the Caregiver Experience Committee has launched “Journey in Leadership,” a similarly-formatted recorded conversation series.
Hosted by IS executive sponsor of Caregiver Experience Committee, Administrative Technology GVP Doug Lewis, this series of recorded conversations with leaders across IS & RESO is intended to increase access to our senior leadership and their perspectives.
> Click into the article headline or graphic for more details about the new series, including the first recording with Adam Zoller, Chief Information Security Officer and SVP of Information Security.
Many teams across IS & RESO are focused on tackling the challenge of burnout, which has seen year-over-year increases across Providence, exacerbated by COVID-19. As part of our efforts to address Caregiver Experience Survey feedback around burnout on our teams, the IS & RESO Caregiver Experience Committee (CEC) have gathered support materials to stimulate conversation around how to mitigate burnout.
> Click into the article headline to see the helpful resources that the CEC team has pulled together.
For B.J.’s seventh EVP Fireside Chat session with peers and leaders from across Providence, he talks to Ali Santore, EVP/Chief Advocacy Officer. She shares a bit about her career, the partnership with her team and IS & RESO on our environmental sustainability initiatives, and how our system shapes its policy positions.
> Click into the article headline or graphic for the link to the recording.
When creating a healthy team culture, consistent “norms” of behavior across a group are healthy and encourage a positive caregiver experience. Whether informing how we show up to meetings, how we behave, or even how we dress, these norms are important, even during this pandemic period of remote, virtual work.
> Click into the article headline or graphic to learn how the IS Administrative Technology team has worked to understand and apply these norms in their organization.
As our IS Caregiver Experience Committee has been rolling out the results of the 2020 Caregiver Experience Survey to core leaders, committee members, and teams, one question they received was: How have we done over the longer term?
> Click into the article headline or graphic to see the data the Caregiver Experience Committee has pulled together to show are progress over the past three years.
Storytelling is an important part of our culture at Providence. It’s one way we keep our Mission heritage alive and honor the people and communities we serve. It’s also helpful our whole-person well-being, relieving stress and building resiliency for our community of caregivers.
> Read more about the Hear Me Now project, the storytelling partnership with the Institute of Human Caring, supporting the caregiver experience across Providence.
IS Caregiver Experience Committee highlights some great work being done by Washington & Montana region Clinical Informatics (CI) to support both the delivery of the Mission Integration Program within their team, as well as the caregivers who have stepped up to facilitate it.
> Click into the article headline or graphic to learn more about what WA/MT CI did to have such successful engagement around Mission Integration and what other teams might learn and apply.
As our Caregiver Experience Committee continue to work on ways to enhance engagement and connection to our leaders across IS, we’re spotlight best practices employed by different parts of the IS organization that might provide inspiration for improving caregiver engagement on your own team.
This month, we look at a concept from the IS Strategy & PMO team that has helped drive meaningful skip-level connections between its IS executive leader down through her entire organization.
> Click into the article headline or image to hear about the “Coffee with Ivette” skip-level meetings.
