Willis Towers Watson has experienced some technical difficulties that have delayed core leaders’ ability to review their survey results. We look forward to sharing initial takeaways at next week’s Open Forum. IS & RESO (including PGC) had an 83% response rate with a total of 5,431 responses.
> Click into the article headline or graphic to read some of the high-level system highlights.
It remains important to hear your voice and the voices of all caregivers, especially during a year of challenges like 2022. Hearing all voices helps Providence make better decisions on what to improve and what not to change.
> Click into the article headline or graphic to learn when the survey will arrive to your inbox.
It’s that time of year again where we reflect on all of the work we’ve done for caregiver experience over the past nine months and prepare for the next Caregiver Experience Survey coming on October 5.
> Click into the article headline or graphic to learn about the accomplishments in 2022.
In September, we’ll explore Action Plan Outcomes – what each of the pillars chose to focus on for 2022 based on their 2021 Caregiver Experience Survey results. These sessions are for core leaders and individual contributors.
> Click into the article headline or graphic to learn about how to join a session.
The August Caregiver Experience learning sessions will focus on burnout and what can be done to prevent and address it.
> Click into the article headline or graphic to learn about how to join a session.
The July Caregiver Experience learning sessions will focus on core leader accountability and what can be done to improve caregivers’ experience at Providence.
> Click into the article headline or graphic to learn about how to join a session.
The June Caregiver Experience learning sessions will focus on personal accountability and what you can do to improve your experience here at Providence.
> Click into the article headline or graphic to learn about how to join a session.
The Caregiver Experience April Check-in Survey results are in and gave us some good insights for where to focus for the remainder of 2022. Providence had a 46% response rate enterprise-wide. IS had a 74% response rate and RESO had a 40% response rate — all higher than previous check-in surveys.
> Click into the article headline or graphic to learn which categories scored the highest, and what we will be focusing on for the remainder of 2022.
The next caregiver experience learning session is about sustainable engagement, providing an explanation of what it is, why it is important, and how core leaders can impact sustainable engagement for caregivers and encourage them to be engaged, energized, and enabled.
> Click into the article headline or graphic to find the link to the learning session.
Core leaders are an important part of the caregiver experience. Rod Hochman, president and chief executive officer, and Greg Till, chief people officer, recently honored IS & RESO core leaders for their achievement in three important Caregiver Experience Survey metrics: Highly Sustainably Engaged, Supervision, and Survey Follow-up.
> Click into the article headline or graphic to find the list of awardees.
