Okay. You’ve gotten your results, found meaning by analyzing the data and having conversations with your caregivers, and your caregivers have helped to inform the action plans that will be implemented in 2022. Now what?
> Click into the article headline or graphic for tips for core leaders trying to turn action planning into a habit.
The IS Enterprise Business Applications teams is pleased to announce the go-live of Kronos Core Analytics for core leaders within IS & RESO. Core Analytics is a tool to help core leaders with direct reports access on-demand workforce reporting and data needed to drive decision-making on common workforce challenges.
> Click into the article headline or graphic for more on how this tool can help core leaders managing non-exempt direct reports.
Kronos Core Analytics is a tool to help core leaders with hourly direct reports access on-demand workforce reporting and data needed to drive decision-making on common workforce challenges.
> Click into the article headline or graphic to learn more about the benefits of this new tool.
CIO B.J. Moore will present at the PSJH Core Leader Forum on Wednesday morning, July 31. It’s a great chance for both IS and non-IS PSJH core leaders to hear how B.J. is sharing the innovative work our team is doing to transform our technology and support PSJH. He will share news on our major initiatives and field questions from the audience. This meeting is intended only for core leaders, but please encourage leaders on your team to attend.
> Click into the article headline or graphic for Renton, Orange County, and remote viewing options for core leaders.
Whether you need help with budget-related processes, contract procedures, travel cross-charges, or a host of other IS business processes, our IS Standard Operating Processes (SOP) document is one of our top go-to references for our core leaders. We are constantly updating it to ensure it remains timely with our processes and business evolution.
> Click in the article headline or graphic to access the link to our SOP and bookmark it as your trusty guide.
The IS Business & Consulting Services team has created a new Open Requisition (hiring) Report to support our core leaders. The team was often fielding ad hoc requests for data around open reqs and this new “live” Tableau report provides a real-time, sortable view of all IS open reqs by the IS pillar organization. It also includes the hiring manager, age of posting and cost center data.
> Click into the article headline or graphic to get the link to the report.
Did you know IS fields over 1,200 requests for projects every year and then has to gain discernment/approval across about a half-dozen governance councils with various standards for decision-making? Then, as you probably are more aware, once approval occurs, our projects go through a complex series of hand-offs and 50+ intake activities, taking at least three to six months for intake to be formally completed.
B.J. and our leaders have heard loud and clear from both IS caregivers and our partners across the enterprise that we need to optimize the complex and inconsistent intake process for our technology projects.
> Click into the article headline or graphic to check out what our IS PPMO has learned from its recent “sensing sessions” and the priority areas and approaches for improving intake of projects for the benefit of our IS caregivers and our PSJH partners.
ServiceNow has a host of new features that support our project and program management processes.
PPMO Operations has scheduled a robust calendar of trainings through the rest of 2019 to support caregivers and core leaders involved in PPM processes now handled within ServiceNow’s tools.
> Click into the article headline or graphic for more details on the training offered, and instructions on how you and your team can view the calendar and sign up.
Our weekend go-live with the Swedish/PacMed Epic upgrade to our aligned instance/collaborative build of PSJH Epic has been a great success so far and marks a major milestone in our IS strategic journey. Our IS caregivers, including the clinical informatics “surge support” deployed from other regions, have gone above and beyond, given we have had some higher than expected volumes. This is the largest go-live we have ever done and there is not a single part of IS not engaged in the effort in some way.
As Tabitha Lieberman, SVP of Clinical & Revenue Cycle Applications shared in her Saturday “morning after go-live” message: “Of all the mountains you have climbed I know this one has felt like the tallest in many ways. Swedish, Pac Med and the majority of the community sites using the Swedish instance of Epic have now converted to the PSJH instance… We have a lot of climbing to do over the next few weeks, but please take a moment to appreciate getting to this point.”
“A HUGE congratulations and thank you for this weekend!” she reiterated today.
Core application teams, clinical informatics, and ministry partners are receiving regular, daily updates from the Command Center, but it has gone smoothly so far. We’ll provide a more comprehensive Day 5 update in tomorrow’s June 20 all-IS Update.
At our IS Q2 town hall on June 4, Adam Dial, SVP of Community Technologies, and one of our exec champions of IS Caregiver Engagement, shared that we had just received our updated results from the Willis Towers Watson Regional Trends Survey (formerly known as the Pulse Survey).
For our IS core leaders, we wanted to share the results and let Adam circle back with some early conclusions and next steps.
> Click into the article headline or graphic for a summary of takeaways, some next steps, and core leader resources for supporting your team.
