Our IS Mission focus for January is on collecting donated prescription eyewear for those in need.
> Click into the article headline or graphic to learn more about the drive and find your local COAC representative.
Sharing the Gift of Sight 👓
Epic Deployment Process Improvements for 2019 and Beyond
Right after Christmas, Tabitha Lieberman, SVP of Clinical & Rev Cycle Applications, shared the output of of critical cross-functional work that has been underway since February 2018 to improve the Epic deployment process.
Utilizing lean improvement methodologies and other best practices, the goal of this work is to help us become consistently reliable in meeting customer expectations, achieve cost-efficient, high-quality delivery for Providence St. Joseph Health, and create additional capacity to meet the ever-increasing demand for our Epic resources.
> Click into the article headline or graphic to see more details, including Tabitha’s memo and the focus areas for this effort.
A Fond Farewell to Sherry Maughan
We had known that Community Technologies VP Sherry Maughan was planning to retire at the end of 2018 since last spring, but now she has finally departed. The CT team and IS bid her a fond farewell before the holidays, but we wanted to feature one, final congratulations on a career well-served and to re-run the farewell message she shared in the CT newsletter right before the holidays.
> Click into the article headline or graphic to see Sherry’s personal farewell note.
Samaritan Healthcare Signs Epic Connect Contract
The Providence St. Joseph Health Community Technologies team has a big, exciting announcement. Samaritan Healthcare has just signed the Epic Connect contract and will be joining the Epic Connect family of clients. This bring our total of Epic Connect clients to 61, which includes 46 clinics and 15 hospitals.
> Click into the article headline or graphic to learn more about Samaritan’s system.
Celebrating Achievement of our 2018 WAN Transformation Goal
On the night of Friday, December 28, the WAN (wide area network) transformation program completed a successful cutover of the Diamond Bar St. Joseph Heritage Medical Group clinic site in eastern Los Angeles County to its new WAN circuit. This final clinic cutover for 2018 marked the achievement of the program’s goal of completing 75 percent of identified WAN upgrades by the end of the calendar year – some 379 sites!
> Click into the article headline or graphic to see photos and learn the down-to-the-wire heroics that were taking place to hit our goal.
IS Comes Together in a Moment of Potential Crisis
When the temblor rolled across Anchorage, IS knew it would be one of the most mission-critical groups that would have to assess and address impacts for PSJH in Alaska.
As expected, IS functions came together responsively.
> See a recent inspiring reflection about IS coming together in the aftermath as helpers to PSJH and each other.
WAN Transformation Program Reflects on a Year of Milestones
As we heard from CTO and TEO SVP David Endicott at last week’s IS town hall, our WAN Transformation initiative has made huge strides in 2018 to modernize our network, create cost efficiencies, and improve the experience for our caregivers across regions with better reliability and stability.
In this recap, we provide some additional program details and celebrate the teamwork that has brought it to life.
> Click into the article headline or graphic to learn more, including interesting stats.
IS Projects and Process in a Glance
See in-flight projects, 2018 accomplishments, and contacts for integration-related questions.
> Click into article headline or graphic for detailed list and links.
TEO Looks at Playbook Lessons from Anchorage Quake
Following the magnitude 7.0 earthquake outside Anchorage that rocked building and damaged roads and infrastructure, we’re reminded of how critical resilience planning is for our systems.
IS operational partners are taking a look at what lessons we can take from the event to apply to our IS playbooks, as we know we operate in a number of geologically quake-prone regions.
> Click into the article headline or graphic for more details.
Sharing Coziness for Hospitalized Kids and Those in Need
For December, our IS Mission focus is on providing pajamas for hospitalized children. It’s a comfier, more home-like alternative to hospital gowns.
Some locations are also coordinating stocking (socks) drives to provide cozy socks on the feet of homeless community members in shelters or being reached on the streets.
> For details and contacts, click into the article headline or graphic.