Pausing Our Epic Implementation with Exer

IS Communications All Caregivers

On January 15, 2019, Tabitha Lieberman, SVP of Clinical & Revenue Cycle Applications, shared a memo with all of IS and key partners sharing a necessary pause to our implementation of Epic for the Exer, a Los Angeles-area urgent care system.

Although a difficult decision so close to our originally planned February go-live, the pause was necessary to assess Exer’s evolving urgent model, as well as our other urgent cares within PSJH, and how our tools best support them.

> Click into the article title or graphic to see the complete details from Tabitha’s memo.

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Lunch with Leaders Program Helps Caregivers Connect with IS Execs

IS Communications All Caregivers

You asked for face-to-face time with our IS executive leadership and we’re bringing it to you! In conjunction with the IS executive team and our IS Caregiver Engagement Committee (CEC), we’ve launched the “Lunch with Leaders” program, bringing at least two IS executive leaders (CIO/IS EVP, B.J. Moore and his direct reports) to key regional locations for an informal lunch with IS caregivers and casual Q&A.

Our kick-off lunch was held in January in the Beaverton office, with our caregivers meeting for lunch with Adam Dial, SVP of Community Technologies and Chris Briggs, VP of IS Management & Consulting Services.

> Click into the article title or graphic to see details of our upcoming Feb. 5 lunch in Orangewood and in Anchorage next month.

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HI Team Rolls Out New Video to Demo myHIway Features

IS Communications All Caregivers

As we’ve shared before, the Healthcare Intelligence team’s myHIway data catalog at hi.providence.org allows our caregivers to easily search reports and metrics from across a wide variety of PSJH data sources.

Now the HI team has put together a helpful new demo video of some of the catalog’s key features.

> Click into the article title or graphic to check out the video and some myHIway details you may not know.

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IS Policy and QA/Testing Support Ensures Our Sites and Tools Are Accessible

IS Communications All Caregivers

Did you know that the Federal Americans with Disability Act (ADA) and the Affordable Care Act (ACA) requires organizations like ours make our internal caregiver-facing and external patient-facing websites and online tools accessible to those with disabilities. It’s the law!

> Click into the article headline or graphic to find out ways the IS QA & Testing team is supporting this critical work, review our new policies, and see how you can get involved.

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How to Give Recognition in SuccessFactors – A Refresher

IS Communications All Caregivers

In next week’s February edition of IS Update, we’re going to share our IS Mission focus for the month, all around our theme of “Because iCARE.”

We know that for our IS caregivers from legacy St. Joseph Health (SJH), the use of the SuccessFactors tool is new. And even our legacy Providence (PHS) caregivers can use a refresher course when it comes to utilizing the system for giving recognition to your colleagues.

> Click into the article for a one-page how-to reference on giving recognition in SuccessFactors, so they count for our IS iCARE program.

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Incoming CIO B.J. Moore Discusses Leaving Microsoft for PSJH

IS Communications All Caregivers, Core Leader

B.J. Moore, our incoming IS leader and chief information officer for Providence St. Joseph Health, joins us in less than a week, on Jan. 28. He was recently interviewed by MedCity News about why he is making the move to healthcare.

> Click into the article headline or graphic for a link to the interview, where he shared some thoughts about his career and his approach as he learns about IS and our systems.

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Meet Our New CIO on Jan. 31 and Get a Webex Tour on Feb. 19

IS Communications All Caregivers, Core Leader

B.J. Moore, incoming PSJH CIO, has agreed to jump on our Jan. 31 Open Forum call to share his initial thoughts in his very first week with us and answer your questions in the informal setting of our Open Forum.

Then, on Feb. 19, as we try to evangelize and dogfood our new Webex meeting tools, we’ll be moving the Open Forum after next from Lync/Skype to Webex. Our Jan. 31 Open Forum will still utilize Skype, but plan on the Feb. 19 Open Forum as a good opportunity to learn some tips and tricks, or refresh your knowledge on what Webex tools can do to jazz up our online meetings and improve our collaboration.

> Click the title or graphic to see the schedule of upcoming Open Forum sessions and add them to your calendars.

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Known Calendar Meeting and Appointment Issues in PSJH O365 (SJH Users)

IS Communications All Caregivers

Due to Office 365 migration of SJH Shared Services users to the PSJH tenant, SJH calendar meetings and appointments may have been impacted.

If you were part of a recent tenant-to-tenant (T2T) migration, you will have received communication from OneTeam regarding the migration logistics, as well as this most recent known issue with calendaring. All meetings and appointments updated on legacy SJH calendars between the dates of Oct. 24, 2018 and Dec. 15, 2018 may not be correct on your migrated O365 calendar.

> Click into the article headline or graphic for detailed instructions and resources for recently-migrated SJH users.

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New Year, New Approach to Managing Transformation Across IS

IS Communications All Caregivers

A new IS Transformation Office (ISTO) is being formed within the IS Administrative, Management & Consulting Services group, led by VP, Chris Briggs, who recently undertook leadership of the IS PPMO organization.

To be successful in delivering IS operating model evolution and high return on system capital investment, we need to take an exception disciplined approach, unprecedented for IS. The work of the ISTO will span across our many portfolios of work to ensure we understand the interconnections, dependencies between projects, and appropriately allocate the resources needed by each.

> Click into the article title or graphic to learn more about the focus areas of this new office, who’s leading what functions, and more.

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