Phishing to Keep PSJH Safe

Phishing attacks continue to be the most pervasive IT security threat. A study conducted toward the end of 2018 revealed that online phishing attacks were up 297% over the previous year. Of all emails being sent to Providence St. Joseph Health caregivers, roughly 38% are potentially malicious.

One way that PSJH Information Services helps combat phishing attempts is through training and awareness activities aimed at our workforce. The Information Security Governance, Risk and Compliance (ISGRC) team of IS conducts email phishing tests on all caregivers throughout the year.

> Click into the article headline or graphic for more details about how we test our caregivers and reinforce safe email practices, as well as some interesting stats.

Read More

Thank You for Joining Q2 Town Hall

Thanks to everyone who joined our IS Q2 town hall on Tuesday morning. I’m working with the executive team to answer the 50+ PollEverywhere questions we couldn’t address in our time together. Look for them posting in the coming days to our Yammer group. (In the meantime, we’ve posted the recording of the town hall.)

We also have our next IS Open Forum call on Tuesday, June 11. (An invite went out to all of IS from my personal calendar.) I’ve asked two non-IS system leaders to join us and share more about the Business Process Optimization (BPO) work underway …

> Click into the headline or graphic to read the rest of B.J.’s note, including a bit more about what we’re starting to learn about the BPO work and some opportunities he had to share our IS vision at events in the community.

Read More

IS Execs in the News and Other Items to Share via Social

PSJH Information Services is getting some great attention from tech influencers and the media, with recent speaking engagements by CIO B.J. Moore and Tabitha Lieberman’s recent Top Women in Tech Honor. We continue to share #PSJHIS thought leadership and pride via LinkedIn posts. That way, it’s easy for IS caregivers to share our pride and vision within our professional networks, add our own thoughts, or, at least read and “like” the posts!

> Click into the article headline or graphic to see, like, and share some of the recent great energy and news coming out of IS with your social networks!

Read More

IS Open Forum on June 11 and 24×7 on Yammer

Our CIO B.J. Moore sent an invite to everyone in IS sharing the time of our next IS Open Forum call, Tues., June 11, 1:00-2:00 p.m. (PT). We hope you’ll join us to hear from system leadership about Business Process Optimization and from IS leadership about our April Caregiver Engagement check-in survey results, as well as plenty of time for Q&A.

> Click into the article headline or graphic for more details, as well as the link to our “alway-on” Open Forum Yammer group, where you can weigh in or start your own discussion thread.

Read More

Q2 Town Hall Recording Now Available

Thanks again to all those who joined our June 4 IS Q2 Town Hall. B.J. and his executive team are working to answer the questions we didn’t have time to address in the Q&A portion, so look for those to post in the Yammer IS Open Forum group in the coming days.

> Click into the article headline or graphic to find links to the recording/presentation materials and to our post-town hall survey.

Read More

Clinical Informatics Support Surge for Swedish and PacMed Epic

Last month, we shared a reassuring message with 400+ operational and clinical leaders across our system. IS will be sending approximately 50 percent of our Clinical Informatics caregivers from their home regions to provide on-site support of the Swedish/PacMed Epic go-live in June.

> Click into the article headline or graphic for details about the at-the-elbow support CI will provide for two weeks starting June 15.

Read More

A Deeper Dive into our Regional Support Model

At the Tues., June 4 IS Q2 town hall, CMIO and SVP of Clinical Informatics, Michael Marino, DO, and CTO and SVP of TEO, David Endicott, jointly presented the new model for how IS supports our regions and ministries across our Strategic Partners, Service Delivery, and Clinical Informatics functions. In the time we had, they could only share a high-level view, but we wanted to follow up by sharing the full regional support model details, down to the ministry-facing level.

> Click into the article headline or graphic to see the details of the new model for supporting our regions and ministries.

Read More

Tabitha Lieberman Shares Clinical & Revenue Cycle Applications Org Changes

On May 20, Tabitha Lieberman, SVP of Clinical & Revenue Cycle Applications, shared some team changes with her broader team and key IS partners. For those of you not already aware of these slight realignments and core leader shifts, we wanted to share the change communications and realigned org chart.

> Click into the article headline or graphic to see her full memo.

Read More

IS Mission Message from Sister Susanne

IS team – It was a joy to be with you at the town hall. I ask that you continue to reflect on the parable of the Trapeze. It is in the sacred space where we have the courage to reach, let go, and connect. We can be filled with hope or fear or both, but the confidence that we have in our God will lead us to new opportunities and growth. Our motto: “Let Go in Hope” …

> Click into the article headline or graphic to read the rest of Sister Susanne’s note to IS and see the IS Mission leaders by area (now including the recently-hired Mission leader for Oregon).

Read More