IS Welcomes New Leaders

IS Communications All Caregivers

When we last shared this evolved organization model for IS, we had “to be hired” leaders indicated for two of these new vertical orgs – Administrative IS functions supporting groups like HR and Finance, as well as the new Strategic Technology Enablement function supporting emergent areas of business focus for PSJH. Similarly, we had a “to be hired” leader identified for the Strategies and Project Management Office horizontal org, as well as a “developing area” indicated for leadership of our emerging work to build IS capacity in India.
We are pleased to announce to hire of three of these leaders.

> Click into the headline or graphic to meet Doug and Ivette, and see the new role for Chris Briggs.

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July 2019 Caregiver Experience Regional Trends Survey Closes Tonight

IS Communications All Caregivers

You no doubt have seen the reminders from our Caregiver Engagement survey vendor Willis Towers Watson, reminding us to complete our Regional Trends Survey. The current July 2019 survey closes Wednesday, July 24 at 11:00 p.m. (PT).

Participation in the survey is voluntary, but you’re strongly encouraged to participate because you play a vital role in making our organization a great place to work. Our IS executive team pays close attention to these results and take them into account in their planning.

To complete the survey, click into the personal link contained in the recent Willis Towers Watson email(s) in your inbox and follow the instructions.

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Take Advantage of Providence’s Membership with the Scottsdale Institute

IS Communications All Caregivers

PSJH is a member organization of the Scottsdale Institute, a non-profit organization of prominent healthcare systems designed to help its professional community achieve clinical integration and transformation through information technology.

Benefits include building relationships with peers in other leading health organizations around IT challenges, sharing successes and lessons learned, and getting a glimpse of the future from peers and industry innovators.

> Click into the article headline or graphic to learn more about the teleconferences and other opportunities offered from the Institute and how to create a profile on their site.

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Day 1 Onboarding Initiative Provides a Better, More Standardized Access Provisioning Model

IS Communications All Caregivers

We’ve shared that one key area of “service recovery” work IS has been focused on with our consulting partners is ensuring our new caregivers and their hiring core leaders have a smoother experience getting access to the systems and applications they need to be productive right out of the gate. Our Day 1 Onboarding Initiative starts July 29 with students, CareLink affiliates, and Sacred Heart Medical Center and Holy Family General Nurses.

> Learn more about how the IAM team is improving the onboarding experience with “birthright applications,” SailPoint profiles, and getting a little help from Office 365.

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Office 365 Mobile Apps Will Soon Require PIN/Biometric Authentication

IS Communications All Caregivers

We currently have about 3,500 PSJH Shared Services users accessing our Office 365 applications via mobile apps on their personal devices. Starting the week of August 12, we’ll be applying new security settings to these apps that will add another layer of authentication to better ensure the security of our personal and PSJH company data.

These new settings will require Apple iOS and Android device users to first create a four-digit PIN, which can then be replaced by the option of biometric authentication using your Apple or Android device’s fingerprint or facial recognition.

> Learn about the coming changes for our users of our O365 mobile apps and supporting resources.

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Kick-off of First Major Phase of Clinical Caregivers Receiving Office 365

IS Communications All Caregivers

We’re ready for the first major waves of Office 365 transitions for our clinical caregivers, focused on Southern California St. Joseph Health ministries and the General Nursing populations of Spokane’s Sacred Heart Medical Center and Holy Family Hospital in July and August. This will bring the O365 tools and our modern workplace experience to approximately 30,000 clinical caregivers.

> Click into the article headline or graphic to review the upcoming ministries and OneTeam O365 resources.

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Microsoft Solution Notifications Are the Real Deal

IS Communications All Caregivers

You might have seen email notifications regarding Microsoft Office 365 solutions in your work inbox. Don’t worry, they’re not spam or phishing attempts. They’re actually official Microsoft notifications about products that are part of our agreement that offer you and other caregivers helpful tools.

> Click into the article headline or graphic to see some recent examples and a Yammer post about the emails.

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First PSJH Clinical Site to Have All Caregivers Transitioned to Office 365 Cloud

IS Communications All Caregivers

St. Mary Medical Center and Heritage sites in Apple Valley, CA, were the first clinical sites to be comprehensively migrated to Office 365 Outlook Online, June 17-20, 2019.

This is the first PSJH clinical site to be all-cloud for O365, enabling their 2,100 caregivers with Outlook Online, OneDrive, SharePoint Online, Microsoft Teams, Yammer, and more.

> Click into the article headline or graphic for more details about what made the migration successful and lessons we’ll apply as we move into the larger clinical phases of our O365 rollout.

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IS Summer BBQ Season is Underway

IS Communications All Caregivers

Our IS caregivers and visiting execs have already enjoyed the food, fellowship, and summertime activities of IS summer barbecues in High Desert, Sonoma, Alaska, System Office/Home Health/OC sites, Humboldt, and Lubbock.

> Click into the article headline or graphic to see the upcoming BBQ dates/locations/contacts, as well as some fun photos from the recent Humboldt event.

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IS Mission Message from Sister Susanne

IS Communications All Caregivers

Dear IS team – I haven’t had a chance to share a mission message with IS since right after our June town hall together. At town hall, I introduced the new team reporting to me, supporting IS Mission activities and providing caregiver pastoral support for each region.

We’re going to be featuring a monthly profile of each of these new Mission Directors here in IS Update. Each Mission Director feature will introduce a region’s Mission Director, share a service project or activity undertaken recently with IS caregivers, and provide a timely reflection. Look for that series of articles to start in August, leading off with Tracy Brown, Mission Director for our King County caregivers . . .

> Click into the article headline or graphic to read the rest of Sister Susanne’s note to IS, along with photos of some recent IS Mission service activities, and a comforting reflection for this time of constant change

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