Adam Zoller Shares Exciting New Security Capabilities

IS Communications All Caregivers

Starting in the 4th quarter last year, we began evaluating capabilities to replace these solutions with an end goal of simplifying and modernizing our security ecosystem with cutting-edge security technologies. The solutions we chose integrate cleanly into our tech stack (whether on-premise or in the cloud), are OS agnostic, but take advantage of our cloud-first, Azure-centric approach.

> Click into the article headline or grpahic to review Adam Zoller’s memo from Jan. 21 for full details of what his team is partnering with TEO and Administrative Technologies to deploy.

Read More

IS Purchase Approval Process and PO Requirement

IS Communications All Caregivers

To have a better control of spend and to ensure all purchases are adequately funded and approved by the appropriate leaders, we are rolling out a new process within Information Services.

IS policy requires all purchases to have a purchase order (PO). Until the PO has been issued to the vendor, work cannot begin and products cannot be shipped. In addition, for purchases over $5,000, we are implementing an IS Approval Form. This form has been piloted within TEO since December and we are now extending its use across Information Services.

> Click into the article headline or graphic to see Ivette’s memo for full instructions, including contacts for questions you may have.

Read More

Preparing to Transition Select Caregivers to Teams Calling

IS Communications All Caregivers

Across PSJH, Shared Services caregivers, such as those in Renton, Irvine and regional system offices, with dedicated phone numbers will transition to Microsoft Teams for voice calls in the first half 2020.

A proof of concept began in mid-December 2019, with TEO program operations being the first team to test Teams Calling as early adopters. Next, all of TEO, then all of IS will begin using Teams Calling instead of their traditional desk phones for voice calls this month and next.

> Click into the article headline or graphic to see the details, including which parts of PSJH will be in and out of scope and resources to help you prepare for the transition.

Read More

Leadership Structure Realigns to Support Caregiver Service Experience; First-Ever PE Strategic Partner

IS Communications All Caregivers

Yesterday, executives Chris Briggs, GVP of IS Strategic Technology Enablement, Rick Stover, CTO/TEO SVP, and Dr. Michael Marino, CMIO & SVP Clinical Informatics & IS Strategic Partners, jointly announced reporting structure changes IS will undergo in mid-January to support our 2020 IS strategic priority of improving our caregivers’ experience with technology and interacting with IS.

Additionally, the PSJH Physician Enterprise organization has announced that Donna Radcliff, IS Strategic Partner, is stepping into a new role supporting PE.

> Click into the article headline or graphic to see the complete announcements.

Read More

View our Jan. 7 Open Forum Recording

IS Communications All Caregivers

On our Tuesday, January 7 IS Open Forum, we were lucky enough to have Murali Krishna, our new SVP and India Country Manager for Providence Global Center in Hyderabad, join us for an update on the progress establishing PGC.

We also had some great updates on two major 2020 strategic priorities for IS. Chris Briggs, GVP of IS Strategic Technology Enablement, shared efforts underway to modernize the IS service experience for our caregivers. Ryan Klein, VP of Collaboration & Program Operations, also provided an update on what’s coming up in 2020 around our Modern Workplace initiative.

> Click into the article headline or graphic to check out the recording and the Q&A discussion from our Open Forum Yammer group.

Read More

Continuing Rollout for Azure MFA Remote Access Across PSJH on Jan. 19

IS Communications All Caregivers

Last month at Dec. 5 town hall with CTO Rick Stover, we shared how single sign-on with multifactor authentication (MFA) is yet another facet of remote access and security that Azure will support for PSJH. He also mentioned how we’ll be testing tools like MFA via Azure SSO within IS to ensure they function smoothly before releasing them to other PSJH Shared Services groups and then to the wider enterprise. See article.

Now, in regional system newsletters across PSJH, caregivers are being reminded this transition to Azure-enabled MFA for remote single sign-on access to applications through web browsers goes into effect Sunday, January 19.

> Click into the article headline for more details, including the article that you may have seen running in your regional PSJH system newsletters.

Read More

B.J. Tops List of Most-Listened to Health IT Podcasts for 2019, Speaks at CIO Summit, Writes on Technical Debt for CHA… DiConti Contributes to EHR Data Case Study

IS Communications All Caregivers

B.J. Moore continues to attract some great interest for PSJH and IS technology efforts from prestigious media outlets and conferences.

Remember to use the tags #PSJHIS or #PSJHISinthenews and share with your networks!

> Click into the article headline or graphic to see the top podcast of 2019 announcement, B.J. technical debt article for CHA, his two recent LinkedIn posts, and a recently-published case study with contributions from Epic implementation exec. director JoAnn DiConti.

Read More

An Exciting New Year Ahead for IS

IS Communications All Caregivers

Happy New Year! I hope you enjoyed your holidays with your families and friends.

On Tuesday, Jan. 7, I was excited to lead another IS Open Forum with over 1,500 of our IS family joining me and the exec team on Teams.

It was great to finally see and hear directly and in real-time from Murali Krishna, our new SVP/Country Manager of Providence Global Center in Hyderabad, India. He has been at our Renton offices over the past few days for meetings and shared an exciting status report in the run-up to our first wave of PGC hiring and the late-February launch event with members of the Hyderabad technology community and media.

It was also great to hear from Chris Briggs on our Service Experience modernization efforts and from Ryan Klein on the upcoming 2020 milestones for Modern Workplace. Both are critical drivers of our 2020 IS priority around caregiver experience and productivity.

> Click into the article headline or graphic to read the rest of B.J’s message to IS.

Read More