All Caregivers – Page 67 – Providence IS Communication

One Year, and SO MUCH progress!

Friday, February 7, 2020 IS Communications All Caregivers

This month marks my one-year anniversary as CIO at PSJH and leading this incredible IS team. It’s been a great ride so far!

When I look at this month’s IS Update and see all the progress we’re making around Modern Workplace, and improving our security with multiple roll-outs and being able to enforce policies we’ve long needed, I am very proud of our organization. The amount of necessary modernization and rationalization we’ve driven in a short time is incredible . . .

> Click into the article headline or graphic to read the rest of B.J.’s message to IS.

Our CIO and CISO Have Been Sharing IS Thought Leadership

Friday, February 7, 2020 IS Communications All Caregivers

In the past month, the media has sought out B.J. Moore and our CISO Adam Zoller for their thoughts on everything from women making a mark in cloud engineering, to technical debt, to building a culture of security and enbabling our caregivers.

Remember to use the tags #PSJHIS or #PSJHISinthenews and share with your networks!

> Click into the article headline or graphic to see B.J. and Adam’s recent interviews and appearances.

Calling All Innovators

Friday, February 7, 2020 IS Communications All Caregivers

IS is increasingly developing new, often ground-breaking technologies to facilitate the digital transformation of healthcare.

When a caregiver engages in such development, PSJH would like to obtain patents for these developments. Patents benefit both our Mission and the inventors. Beyond financial compensation, being named on an application for a patent or a granted patent is a significant professional recognition for a technologist.

> Click into the article headline or graphic if you’re curious how this might apply to work you’re doing.

GlobalProtect VPN Replacing Pulse Secure and AnyConnect

Friday, February 7, 2020 IS Communications All Caregivers

We are moving to make Global Connect VPN the central remote access solution standard across PSJH, replacing AnyConnect and Pulse Secure.

The GlobalProtect client push has been targeted to existing caregivers with Pulse Secure- or AnyConnect-enabled laptops or tablets. You may have been identified as an active user of one of these tools and received communication from Information Security, sharing that you’re part of an upcoming push. These deployments and communications are scheduled from February 9-15.

> Click into the article headline or graphic to review the Remote Access Security Update and instructions for first connection.

PSJH Now Enforcing Policy for Inactive AD Accounts

Friday, February 7, 2020 IS Communications All Caregivers

Effective, Thursday, Jan. 23, 2020, Information Services began disabling any Active Directory, (AD) account on the providence.org network domain not used in the last 90 days. Disabling inactive accounts has been PSJH policy, but will now be more strictly enforced.

User accounts with no log-in activity for 90 days or more will be disabled for 12 months (one year). During that period, the account can be retrieved and reactivated by calling the IS Service Desk. Following one year of disablement, the account will be deleted and permanently unavailable.

> Click into the article headline or graphic for full details, as well as the policy which governs.

Password Policy Goes Into Effect Across PHS, Swedish, PacMed, and Kadlec

Friday, February 7, 2020 IS Communications All Caregivers

Our new mandatory password reset policy went into effect across PHS, Swedish, PacMed, and Kadlec on Feb. 10. Password resets will be required on all active directory user accounts (network logon accounts) once per year and will be required to meet a minimum set of security criteria.

> Click into the article headline or graphic to see full detail, including the new password requirements.

System Leadership Shares a More Gradual Path to Epic and Genesis Deployment

Friday, February 7, 2020 IS Communications All Caregivers

PSJH system leadership, including President of Operations & Strategy, Mike Butler, CFO, Venkat Bhamidipati, as well as our own IS executive leadership, shared a memo last week announcing the decision to push back deployment dates of Epic and Genesis ERP, two major IS projects involving many members of our IS organization. This extra time allows us to better mitigate risks, better sequence launches and develop necessary training, and have great flexibility on this complex series of deployments that IS is leading.

> Click into the article headline or graphic for more timing details and the complete leadership memo.

IS Promotes Adoption of Outlook Mobile App

Friday, February 7, 2020 IS Communications All Caregivers

Effective this month, Office 365-migrated users must use the Microsoft Outlook app instead of other mobile email applications that formerly were compatible with Exchange and O365.

Other mobile email applications, such as Apple Mail, Samsung Mail, or Nine, do not provide the same data security protections. If you need access to your email on a mobile device and have been migrated to Office 365, please download and install the Microsoft Outlook mobile application from the Apple App Store (iOS) or Google Play (Android).

> Click into the article headline or graphic to learn more about this requirement for O365 users looking for mobile email access and instructions for downloading.

Microsoft ‘Excite Day’ in Portland and How to be a Change Agent

Friday, February 7, 2020 IS Communications All Caregivers

Last Wednesday, Shared Services caregivers at Portland’s Lloyd Center offices had the opportunity to learn more about Microsoft Teams and our other Modern Workplace tools that have rolled out to them in recent months. Approximately 140 caregivers attended one of three sessions offered and brought great questions to our walk-up table outside the conference room.

> Click into the article headline or graphic for more information and pictures from the event and to hear about how our Modern Workplace Change Agent Katie Reed helped her fellow Portland caregivers learn new tools. You can be involved, too!

TEO Announces Service Area Accountability Restructuring

Friday, February 7, 2020 IS Communications All Caregivers

Effective January 19, 2020, the Technology, Engineering, and Operations (TEO) organization restructured to align more closely to its service accountability model. These changes help drive greater end-to-end accountability as we simplify, modernize, and innovate our infrastructure services. TEO’s core focus is to align to the TEO strategy, focused on secure and resilient architecture, clear standards, scalable platforms, modern caregiver productivity experiences, and capabilities to optimize our costs.

> Click into the article headline or graphic to see the complete memo from Rick Stover.