New Azure Certification and Training Offerings

IS Communications All Caregivers

New Azure courses are now available on the Azure Training site, which provides a listing of all available classes and their pre-registration links. They include role-based offerings, such as Azure Administrator (AZ103), Data Engineer (DP200/DP201), and Azure DevOps Engineer (AZ-400). Additionally, we’ve added three new Azure Fundamentals (AZ900) course offerings to suit a variety of objects and schedules.

> Click into the article headline or graphic for more details, including links to register for the courses, as well as the Azure Training site.

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Upcoming Microsoft ‘Excite Days’ Go Virtual

IS Communications All Caregivers

In response to system requests that in-person trainings for our caregivers be re-scoped to virtual sessions, due to COVID-19 concerns, we’re changing the format of our upcoming Microsoft “Excite Days.”

The good news about our shift to virtual “Excite events” is that we’re now able to offer this valuable Teams and Office 365 training with Microsoft partners to caregivers beyond the originally-targeted Portland and Southern California locations.

> Click into the article headline or graphic for more dates/times of the upcoming “Excite” sessions and other Teams/O365 training resources.

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ServiceNow New York Release Goes Live April 2

IS Communications All Caregivers

The latest upgrade to the ServiceNow platform, the so-called New York release, will go live on Thursday, April 2.

There are no major changes to functionality with this release, but the updated version ensures we are on the most secure and vendor-supported latest version of the platform. 

> Click into the article headline or graphic for more information or to find the team’s Yammer group for questions.

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B.J. Shares COVID-19 Travel Guidance and to Continue Work from Normal Locations

IS Communications All Caregivers

Last Wednesday, March 4, CIO B.J. Moore shared his message about how PSJH system-wide restrictions on non-essential travel apply to all but select IS projects, where your senior core leadership may have communicated other expectations. Currently, our system guidance is to also continue normal practice with regards to work attendance and location.

> Click into the article headline or graphic to see BJ’s memo, as well as links to where you can find frequently updated guidance around this unfolding public health situation.

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View our March 5 Open Forum Recording

IS Communications All Caregivers

Last Thursday, March 5, we heard from CIO B.J. Moore and our IS executive team on another well-attended IS Open Forum.

CMIO and SVP of Clinical Informatics & Strategy Partners, Dr. Michael Marino, shared a reflection about the COVID-19 health crisis, helping put it into perspective and calling on us to summon grace during this uncertain time. B.J. and Tabitha Lieberman, SVP of Clinical & Revenue Cycle Applications, also shared more about how IS is supporting the COVID-19 response across our system and the travel restrictions we have put in place.

SVP Adam Dial provided an update around Community Technologies transitioning in April to a wholly-owned Providence entity made up of companies delivering services and solutions in the B2B (business-to-business) space.

We also shared some of the excitement from Providence Global Center in Hyderabad, India, where B.J. and IS executives welcomed media and key government partners to our new campus and outlined our PGC vision in late-February.

> Click into the article headline or graphic to check out the recording and the Q&A discussion from our Open Forum Yammer group.

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Community Technologies to Join Family of Services/Solutions Companies in B2B Space

IS Communications All Caregivers

Adam Dial shared some upcoming changes for the Community Technologies team on our Thursday, March 5 IS Open Forum.

Effective April 1, our core Community Technologies team will join a family of companies delivering services and solutions that are wholly-owned by Providence – Bluetree, Lumedic, and others in the B2B (business-to-business) space.

> Click into the article headline or graphic to learn more about how this move supports our Health 2.0 strategy.

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More on the Future of Desk Phones and our Transition to Microsoft Teams Calling

IS Communications All Caregivers

As we shared last month, we’re transitioning select caregivers, depending on role and need, to placing and receiving calls using Teams as a “soft phone,” instead of using traditional desk phones. To inform this process, Shared Services caregivers, including all of IS, received a survey about how we use our desk phones.

Caregivers in other areas, such as our hospitals, clinics, and call centers, are currently out of scope for Teams calling replacing desk phones. Shared Services caregivers, however, will transition between now and June 2020, when Teams replaces Lync/Skype (see next article down).

> Click into the article headline or graphic for more details, including timing of waves and how specific callings scenarios will work in Teams.

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Active Directory Migration of SJH Kicks Off, Setting Stage for Epic

IS Communications All Caregivers

As a pre-requisite step for Epic deployment, we have begun a multi-phase transition of St. Joseph Health caregivers from their current SJH domain to the new ad.providence domain.

This transition will happen in waves, beginning March 23, with Southern California Shared Services caregivers currently on the legacy SJH domain. Once migrated, these caregivers will use their existing computer/network login and password to log into workstations as they do today. However, their initial logon to Azure web apps and O365 apps WILL change.

> Click into the article headline or graphic to review the changes coming to SJH SoCal Shared Services on March 23 and to the rest of SJH in the coming months.

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Next IS Open Forum is Tomorrow, Feb. 11

IS Communications All Caregivers

An invite to the next IS Open Forum went out from CIO B.J. Moore for our next IS Open Forum for this Tuesday, February 11, 2020, 9:00-10:00 a.m. (PT).

Look for the invite in your calendar from B.J. for the Teams live event link. We hope you join us!

Remember, you can always engage with the leadership team and each other via our IS Open Forum Yammer group, which we’ll also use for our Q&A during the session.

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