Self-Service Network Password Management

Information Services is making it easier for caregivers to reset their network password and unlock their accounts by themselves with the self-service network password management tool. By proactively setting up Security Questions and Answers today, you’ll save time and frustration if you get locked out of your account and/or need to quickly change your password in the future.

> Click into the article headline or graphic for steps to take reset your network password and unlock your accounts.

Read More

IS Pauses New Project Intake Due to COVID-19

On Tuesday, March 31, 2020, B.J. Moore shared a memo to AVP-and-above system leadership about the newly-implemented intake pause on new IS projects for at least 90 days. This will allow IS to focus on supporting the technology and infrastructure response to the crisis. The pause complements the system-wide pause on capital-funded projects that were also recently announced. 

> Click into the article headline or graphic to see the system leadership memo from B.J. Moore.

Read More

HI’s COVID-19 analytics dashboards provide view into COVID-19 case data and organizational data 

The Office of COVID-19 Analytics (consisting of members from Clinical Analytics, IS Healthcare Intelligence, Physician Enterprise, Ambulatory Care Network and Finance) have created a set of dashboards in the myHIway analytics tool that provides a system-wide look at COVID-19 cases and other COVID-19 related metrics.

> Click into the article headline or graphic for complete details about COVID-19 Data & Analytics and how to access.

Read More

IS Rallies to Support System Through COVID-19 Crisis 

On our March 31 IS Open Forum, Tabitha Lieberman, SVP of Clinical & Revenue Cycle Applications, and I shared the many ways Information Services is supporting the needs of the system through this unprecedented COVID-19 response.

During the past couple of weeks, Information Services has been supporting and enabling preparation and response related to COVID-19 across a number of areas: EHR, patient facing tools, triage tent and bed management, data and analytics, technology and system infrastructure…

> Click into the article headline or graphic to read the rest of B.J.’s monthly note to IS about our efforts and how we can support the response.

Read More

PSJH COVID-19 Site Designed with SharePoint Training Tools You Can Utilize, Too

PSJH is experiencing tremendous growth in the use of SharePoint Online throughout the enterprise.  One critical recent use of this modernized version of SharePoint has been our PSJH COVID-19 updates site.
Learn how PSJH organizational communications used the SharePoint self-service training tools from IS to build this critical site.

>Click into the article headline or graphic to learn more about SharePoint’s capabilities and training resources you can use, too.

Read More

Preparing for Lync/Skype Retirement This June

Microsoft Teams is replacing Lync/Skype. As we approach 100% deployment of Microsoft Teams across the PSJH enterprise, we are preparing for the retirement of Lync/Skype in the June 2020 timeframe.  

Our campaign to announce this transition across system communications will allow caregivers with access to Teams/Office 365 to begin transitioning to Teams and become proficient with it before Lync/Skype is no longer available. Specific details regarding the Lync/Skype retirement plan will be communicated to caregivers as we get closer to the actual decommission date.

> Click into the article headline or graphic to learn more and see the communications/training being shared with caregivers who are still transitioning.

Read More

Thought Leadership from our CIO and Providence Global Center Coverage

In the past month, CIO B.J. Moore has shared some interesting perspectives on the future of health care technology and what we’re doing to digitally-enable PJSH innovation.

Remember to use the tags #PSJHIS or #PSJHISinthenews and share with your networks!

> Click into the article headline or graphic to see B.J.’s recent posts and an article in Becker’s about the opening of Providence Global Center in India.

Read More

Supporting our System Through COVID-19

Great to have so many of us able to join last Thursday’s IS Open Forum — over 1,200 participating! We also had strong attendance of over 740 for the first-ever quarterly Patent Process Informational Session. I appreciate how engaged our team remains with trying to stay on the same page and supporting our efforts to be a hub of innovation.

At the start of Open Forum, our CMIO and SVP of Clinical Informatics & Strategy Partners, Dr. Marino, offered a great reflection that I felt was very grounding about the swirl of developing information around the COVID-19 situation. He put it into a reassuring clinical perspective, as well as urged us to tap into grace during this uncertain time.
In this edition of IS Update, I want to make sure you see the re-run of my March 4 memo to all of IS, reinforcing our system-wide restriction on non-essential travel …

> Click into the article headline or graphic to read the rest of B.J.’s monthly note to IS.

Read More

Microsoft Application Protection Policies (APP) Roll Out to Rest of Shared Services

The Microsoft Intune-powered application security settings that rolled out within IS last fall for accessing Office 365 mobile apps, such as Outlook on iOS and Android devices, are now being applied across the rest of PSJH in two upcoming waves.

> Click into the article headline or graphic for complete details about when APP will apply across Shared Services and the rest of PSJH, as well as the communication going out to impacted caregivers.

Read More