Upcoming Azure courses to add to your schedule. See the Azure Training site for the entire offering and for pre-registration links. We are continuing to work with Microsoft to offer additional Azure courses.
> Click into the article headline or graphic for more details, including links to register for the courses, as well as the Azure Training site.
The OneTeam training program for our Microsoft Modern Workplace tools is being expanded starting in May to include additional Office 365 application trainings.
New courses are being launched for OneDrive, OneNote, Forms, and SharePoint. The new curriculum also includes an enhanced course selection for Teams training. Teams 100, Teams 200 and a Skype-to-Teams “crosswalk” class, are all targeted toward a caregiver’s level of experience with the application. You’ll definitely find a class that’s right for you
> Click into the article headline or graphic to see descriptions of the new class offerings.
Oracle is proud of their ongoing partnership with us on our Enterprise Resource Planning system (Genesis) and produced an online case study for their marketing. When looking to simplify and modernize the various finance, human resources, and supply chain platforms and processes across legacy Providence and St. Joseph Health, Oracle ERP Cloud and Oracle HCM Cloud’s capabilities and roadmaps aligned with our vision.
> Click into the article headline or graphic to see Oracle’s new online case study, featuring PSJH.
On Tuesday, May 5, CIO B.J. Moore, and his IS executive leadership team shared important updates to our caregivers during the IS Open Forum. Over 1,800 IS caregivers attended!
We received updates on Service Modernization, 2020 caregiver engagement efforts, the recent Citrix cyber threat response, and ERP and St. Joseph Health Kronos.
The meeting also included a historical reflection by IS Communications and Sister Susanne Hartung, Chief Mission Integration Officer for Shared Services, with a fascinating perspective on how our early system managed through the 1918 influenza pandemic.
> Click into the article headline or graphic for the recording link and step-by-step instructions on how to access any prior IS Open Forum.
On April 8, 2020, IS and HRIS brought our Kronos timekeeping into the already wide portfolio of applications our caregivers can easily access via the MyApps portal at myapps.microsoft.com using Azure single sign-on (SSO).
> Click into the article headline or graphic to view the Kronos for SJH go-live success story.
Core leaders using the Beeline/IQN contingent labor management platform will be required to complete an added step in the IQN approval process, starting May 1.
> Click into the article headline or graphic to see the new Beeline/IQN process.
Two enhancements will modernize and improve the caregiver customer experience when contacting the IS Service Desk for support needs—real-time chat and courtesy call-backs.
> Click into the article headline or graphic to review the new features coming to IS Service Desk.
The St. Joseph Health System Access Request (SAR) and NetIQ tools will be retired on May 30. We are also moving all legacy SJH non-employee onboarding to the IAM Portal/SailPoint provisioning process, a PSJH standard.
This will align the processes used for provisioning the initial network and system access for non-employees (students, registry, contractors, etc.) across PSJH. Utilizing the IAM Portal/SailPoint streamlines Self-Service account claiming, Self-Service password management, automated fulfillment for many ad-hoc requests, non-employee onboarding and offboarding processes provides better visibility into the status of requests through ServiceNow.
> Click into the article headline or graphic to review the changes and what to expect.
CIO B.J. Moore and Chief People Officer/HR EVP Greg Till shared a memo with IS and HR core leaders on April 13, announcing that IS will welcome HRIS caregivers into IS. Approximately 40 caregivers supporting HR technology will transition to IS Enterprise Business Applications and Administrative Technology groups, effective May 10. Welcome to the IS family, HRIS caregivers!
> Click into the article headline or graphic to read the memo.
Active Directory migration is a pre-requisite step for Epic deployment, modernizing the back-end infrastructure for all of Providence St. Joseph Health. As part of these efforts, the Active Directory (AD) consolidation project is moving caregivers onto a new, standardized domain. Our goal is to significantly improve service levels and enhance user experience while decreasing the long-term operational management, support, and maintenance costs of our current two separate domains.
> Click into the article headline or graphic to review the changes coming to SJH Shared Services in the coming weeks.
