The IS Communications Committee is a two-tiered approach to guarantee a cross-pillar alignment and deeper offline conversations when identified.
> Click into the article headline or graphic to view current committee members.
ServiceNow ITBM Replacement (Project Online for IS) Delayed
The transition of ITBM functions in ServiceNow over to Microsoft Project Online for IS will now not transition until January 2021. Prior, we had communicated that this transition would occur by the end of September 2020.
> Click into the article headline or graphic to see the memo below that was shared with all of IS on Wednesday, September 16, by Tabitha Lieberman, SVP of Clinical & Revenue Cycle Applications, and Ivette de Rubens, GVP of IS Strategy & PMO.
Exec Team Encourages Meeting-Free Election Day, Nov. 3, and to Vote for Health
In the spirit of voter turnout and civic engagement, our executive team is encouraging US-based IS and RESO teams to avoid meetings on Election Day, Tuesday, November 3. We know many of you have vote by mail or early voting options we encourage you to use, but this will give any who need a final chance to mail in a ballot or show up at a polling location the opportunity to do so. Please register to vote, know the issues, and familiarize yourself with your state and local voting requirements so you are prepared for November’s election. Every vote counts, as we try to advocate for our belief that health is a human right and that everyone deserves to have the best possible quality of life!
> Click into the article headline or graphic to learn more about the PSJH Vote for Health initiative, including the link to state-by-state guide and inspiring video.
Skype Retirement Begins Aug. 24
With the completion of the Microsoft Office 365 rollout, we now have a common platform that improves interoperability, business productivity, and user satisfaction across the organization. To fully utilize this common platform, we are consolidating your legacy Skype account into your Teams account. If Teams is already your preferred solution for collaboration, the changes described below should have minimal impact.
> Click into the article headline or graphic to learn more about training opportunities shared with caregivers who are still transitioning.
Fireside Chat with Verona Dorch
On September 3, B.J. Moore sat down with Verona Dorch, EVP & Chief Legal Officer, for our third episode of the CIO Fireside Series.
Verona joined Providence in June to lead the Providence legal affairs team.
In their chat, Verona shared insights on how our legal affairs work can have a positive impact on our Mission and society, about attracting diverse talent to our organization, and how IS has already helped her team, but can continue to partner.
> Click into the article headline or graphic to check out the recording and the Q&A discussion.
A Productive, Social and Generous End to Summer
IS and RESO teams,
I hope you all had a terrific Labor Day Weekend.
This is the first time we’re including RESO on the distribution of our monthly IS Update. Similar to last week’s Open Forum, I want to be inclusive of both teams in my major communications, even as we continue with mostly separate operations of the two organizations. It was great seeing a larger-than-ever turnout for our Open Forum, inclusive of caregivers in RESO. In the coming months, we’ll assess the opportunities to partner more closely and our cadence of shared communication.
> Click into the article headline or graphic to read the rest of B.J.’s monthly note to IS.
DocuSign Now Available Through Self-Service
We are pleased to announce the new self-service delivery option for DocuSign, an electronic signature product allowing caregivers the ability to send and sign agreements securely. Using DocuSign to sign documents digitally is faster and easier, compared to manual, paper-based processes.
> Click into the article headline or graphic for instructions on how to get a new Enterprise-level DocuSign account.
Epic Coordinated Care Management A Success, Helping PSJH Focus on Social Determinants of Health
With only four reported problems (a record low) after the upgrade, the new Epic Coordinated Care Management (CoCM) module went live for 36 LA ambulatory pilot users on August 10, 2020. The CoCM module is comprised of a set of tools that streamline patient care documentation for care manager RNs, social workers, and care coordinators.
> Click into the article headline or graphic to learn more about CoCM platform and how it’s helping caregivers take a collaborative approach.
Caregiver Experience 2020 Progress and Oct. 7 Survey
This year, B.J. Moore, EVP & CIO, and his executive leadership team, have continued their commitment to addressing the 2019 Caregiver Experience Survey feedback. Ahead of the opening of the 2020 Caregiver Experience Survey on October 7, we wanted to look back on the improvements and investments that IS has driven in the past year.
> Click into the article headline or graphic to read the IS Caregiver Engagement Committee 2020 progress.
Get Your Code On with DIG Summer Hackathon 2020
Have a great idea you’ve been itching to sink your teeth into? A concept that could materialize into a real product offering? Get your code on with DIG Summer Hackathon 2020!
Participate in a five-day virtual event on September 15-21. Participants will ideate, collaborate and build. winners will receive prizes as well as bragging rights.
> Click on the article headline or graphic for more information on how to sign up.