Check your inbox for an invite to this Teams Live Event on March 28.
> Click into the article headline or graphic to find out where you can submit your questions for the leadership team.
Next IS & RESO Open Forum on March 28
Vulnerability Management Moves to New Solution
The IS Information Security team continually looks for opportunities to improve our systems that keep Providence data and information safe. Starting this January, the team has been transitioning to a new vulnerability management tool that replaces Qualys, with rollout continuing into March 2022.
> Click into the article headline or graphic for more details.
HI’s Holiday Mission for Local Families
In the spirit of our Providence Mission and values, the IS Healthcare Intelligence (HI) team gave back to their communities near ministry locations in the Pacific Northwest. They adopted two families to support for the 2021 holiday season.
> Click into the article headline or graphic for more about HI’s holiday Mission service and find the link to more stories of team volunteering activities across IS & RESO.
Focusing in on our 2022 Caregiver Experience Priorities
Last month, IS & RESO EVP/CIO B.J. Moore met with our Caregiver Experience Committee sponsors to talk about the action planning underway to support a great workplace and career experience for our IS & RESO teams.
> Click into the article headline or graphic to review the IS & RESO-wide priorities that emerged from our 2021 Caregiver Experience Survey.
Update Apple iOS by Feb. 21 to Keep Accessing Providence Data
Apple devices used to access Providence data must be updated to the latest iOS version, 15.2.1, before February 21, 2022. On Feb. 22, if you have not updated your Apple device to iOS 15.2 the device will lose access to Providence data.
> Click into the article headline or graphic for the easy steps to update your device, as well as additional information and support materials.
Core Leaders: Make Caregiver Experience Action Planning a Habit
Okay. You’ve gotten your results, found meaning by analyzing the data and having conversations with your caregivers, and your caregivers have helped to inform the action plans that will be implemented in 2022. Now what?
> Click into the article headline or graphic for tips for core leaders trying to turn action planning into a habit.
Making 2022 an Impactful Year of Renewal
Thank you to the record number of over 1,800 across IS & RESO who joined our January 19 Open Forum. It was a great chance to do some meaningful recognition of our caregivers’ contributions and walk through our 2022 Strategic Plan.
In the past few days leaders across the organization have had the opportunity to learn in some more detail about the challenges Providence faces because of the prolonged COVID crisis. In our workforce, so many of our caregivers have endured significant trauma and burnout at the same time as our system has faced cost increases to our operations and the negative impact multiple surges have had on our revenues. All of this means 2022 will be a very challenging year, particularly the first half of the year.
Across the system, we are being asked to re-double our efforts to reduce discretionary spend, slow down hiring, and look at projects and activities that can be paused to conserve resources. My leadership team and caregivers across IS & RESO are stepping up to do our part, while ensuring critical services. We are doing this while being thoughtful and balanced, so that modernization continues in support of our recovery and looking ahead at our long-term Destination Health 2025 goals. This includes keeping the trains and operations running smoothly, focusing on efforts that give Providence caregivers increased productivity and improved experiences. It also means accelerating anything that can provide increased cash collections, revenue, or cost savings in the next six months. Finally, it’s very important to reiterate Providence’s resolve to remain committed to continuing to invest in and support our caregivers . . .
> Click into the memo headline or graphic to read the complete note from BJ.
IS & RESO Strategic Priorities for 2022
On our January 19 IS & RESO Open Forum, B.J. Moore walked us through our ten strategic priorities that support Providence’s overall strategy in 2022 and over the coming years. Building on the past three years of our Simplify, Modernize, and Innovate journey, we continue our vision of digitally enabling Health for a Better World, supporting our Promise of Know Me, Care for Me, Ease My Way, and our commitment to Caregiver Experience for our teams.
> Click into the article headline or graphic to review the 2022 Strategic Plan and see resources to explore the priorities in more detail.
IS Disaster Recovery Plans Ensure Resilience
IT disaster recovery is the practice of anticipating, planning for, surviving, and recovering from a disaster that may affect a business. A disaster could result from events like a natural disaster, cyber-attack, or even business disruptions like the COVID-19 pandemic.
> Click into the article headline or graphic to learn about the DR resources that have been developed.
Be more effective with new Microsoft features
This month, OneTeam shares new pointers to get the most out of Teams and introduces new February training offering to create personal and shared calendars in Outlook, Teams, and SharePoint.
> Click into the article headline or graphic for full details, as well as the summary of this month’s patches.