As an Environmental Services (EVS) Technician at Mission Hospital, Mission Viejo, California, Leticia Ruiz plays a pivotal role in enhancing the patient experience by ensuring a clean and welcoming environment. Her dedication to maintaining exceptional standards of cleanliness directly impacts the well-being and comfort of patients during their most vulnerable moments.
The Meaning Behind Her Role
Leticia finds profound significance in her position because it allows her to contribute directly to patient care. “This role holds great significance for me because it directly impacts the experience of our patients,” she shares. “I believe that a clean environment plays a crucial role in their overall well-being and care.” By upholding high cleanliness standards, she helps create a healing atmosphere essential for patient recovery.
Staying Positive Amid Challenges
When faced with challenges at work, Leticia draws strength from the knowledge of her patients’ vulnerability. “I remind myself that they are relying on us to provide a clean environment during a difficult time,” she explains. This perspective keeps her positive and focused on delivering exceptional support, even in challenging situations.
Advice for New Caregivers
To those starting in a similar role, Leticia advises: “Always prioritize patient safety and well-being and strive to deliver exceptional cleanliness with empathy and kindness.” She emphasizes the importance of approaching the job with compassion and a commitment to excellence to make a meaningful difference in patients’ lives.
Favorite Aspect of Being a Caregiver
“I enjoy making an impact on patient care by creating a clean, safe, and welcoming environment,” Leticia says. Knowing that her efforts directly contribute to patients’ comfort and recovery brings her immense satisfaction and motivates her to maintain the highest standards.
Alignment with Providence’s Core Values
Leticia’s caregiving experience aligns seamlessly with Providence’s core mission and values, particularly Compassion and Excellence. Her dedication to these principles is evident in her daily work, where she strives to provide the best possible environment for healing.
Life Beyond Work
Outside of her professional responsibilities, Leticia takes pride in maintaining a clean and organized home, finding serenity in the simplicity of a tidy space. She enjoys going for walks, dancing, and watching TV to unwind. Family time is precious to her; she loves spending time with her four kids, five grandkids, her dog Lulu, and her cat Skittles.
Translating Hobbies into Professional Skills
Leticia’s passion for cleanliness and organization at home translates directly to her attention to detail at work. “My love of keeping my house clean and organized translates to my commitment to maintaining a spotless environment for our patients,” she notes. Additionally, her enjoyment of walking and dancing has improved her endurance, enabling her to be on her feet for long periods while working.
Leticia Ruiz exemplifies the vital role that support services play in patient care. Her unwavering commitment to excellence and compassion not only enhances the patient experience but also embodies the core values of Providence. We celebrate Leticia for her invaluable contributions and the positive impact she makes every day.
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