RESO Excellence is your opportunity to acknowledge your peers for displaying our Core Value of Excellence. Every RESO Update, these nominations will be shared across the organization.
This year, we received 285 nominations!
The following caregivers were recognized for displaying our Core Value of Excellence:
James R Taylor, facilities technician – Covenant Hobbs Hospital – Hobbs, New Mexico
Rick is a perfect example of a hard-working, caring, impactful caregiver. Rick is always willing to go the extra mile to help the ministry. He will have served the ministry for a total of 4 years (as of December 12th) and is always one to shy away from deserved recognition. Many many thanks! ~ Paul Richards – operations manager
4S Nurses at St. Patrick’s Hospital – Missoula, Montana
As an EVS technician working with nurses, OT and PT makes my job fulfilling. They understand my diligence to my job and appreciate me in so many ways. I truly love my job and seeing them every day. They are very compassionate and empathetic with all their patients including the difficult ones. They are amazing and I have learned ways to help my mother, who is paralyzed on her right side from a stroke, to be able to encourage her. I’ve learned how to physically take care of my mom, and this means so much to our whole family. I see them “rooting on” the patients every day. Positive vibes, always! ~ Rosanna Perez – evs technician
Stacy Hamilton, evs technician – Providence St. Peter Hospital – Olympia, Washinton
Stacy is a very diligent lead. He is approachable, looks out for our team and is not hesitant to jump right in if we need help in any way. ~ Rosanna Perez – evs technician
Peyton Bennett, senior facilities technician – Providence Transitional Care – Anchorage, Alaska
During an emergency leak on the DHW Supply water line, above our kitchen at Providence Transitional Care, Peyton displayed a calm demeanor and attitude while taking control of the situation. Without interfering with kitchen operations, Peyton provided clear instructions to surrounding staff, isolated and contained the leak, and notified the necessary vendors and personnel of the situation. In less than 1 and a half hours of identifying the leak, it was repaired and placed back into service. Thank you, Peyton, for your leadership in the stressful moments and getting the job done safely. ~ Mitchell Ogden – maintenance supervisor
Kit Pherson, security officer – Providence Alaska Medical Center – Anchorage, Alaska
On December 7 Officer Pherson was assuming his post in our Regional Building when he noticed a woman sitting in chair with noticeable distress. After contacting the woman, he realized she was in the midst of a medical emergency, in which he activated 911 emergency services and was able to find a nurse nearby to monitor the woman until the fire department arrived. It was later advised that the individual suffered from a cardiac event, underwent immediate surgery and subsequently survived the event. Officer Pherson’s ability to recognize her distress brought her lifesaving measures she may not have otherwise received otherwise. ~ Andrew Meyer – security supervisor
Tommy Barger, senior facilities technician – Covenant Children’s Hospital – Lubbock, Texas
Michael Sandoval, associate facilities technician – Covenant Children’s Hospital – Lubbock, Texas
Juan R Villarreal, painter – Covenant Children’s Hospital – Lubbock, Texas
Bobby Martinez, plumber – Covenant Children’s Hospital – Lubbock, Texas
Eliot Reyes, painter – Covenant Children’s Hospital – Lubbock, Texas
David Shuttleworth, painter – Covenant Children’s Hospital – Lubbock, Texas
Felix Casares, maintenance supervisor – Covenant Children’s Hospital – Lubbock, Texas
Covenant Children’s Hospital has been plagued with failing cast iron pipes of late and our regional trades team has been working extremely hard to restore many rooms that had to be put out of service at a fraction of the cost of contracting this work out externally. Plumbers have recently completed replacement of 3 3-story stacks, repairs/replacement work in 6 other patient rooms, a break room and admitting area. All the areas are then being restored and patched back with drywall, tile and paint by our skilled craftsmen and painters so they can be put back into service. Kudos to the team for completing such important work getting rooms back into service and saving the organization significant dollars that can be used for other needs. ~ Mike Siwek & Chris Gould – executive director of real estate operations & senior director, environment of care
Paul Richards, operations manager – Covenant Hobbs Hospital – Hobbs, New Mexico
Kelly Flippen, senior director, environment of care – Providence Real Estate Strategy & Operations – Lubbock, Texas
Fred Martinez, director, real estate – Providence Real Estate Strategy & Operations – Lubbock, Texas
Juan Posadas, senior property manager – CBRE – Lubbock Texas
Chris Gould, senior director, environment of care – Providence Real Estate Strategy & Operations – Lubbock, Texas We recently received strong interest from a very reputable organization wishing to sublease space from our warehouse in Hobbs known as the Levi Building that Covenant inherited in the deal with CHS when Lea Regional Hospital was acquired. This warehouse is a 50,000sf episode of Hoarders, and with a quick turnaround to deliver the building cleared out for inspection by the potential tenant the team sprung to action. They devised a plan to clear out the space in a matter of weeks, including appropriate sorting and disposal of sensitive items, relocation of valuable attic stock and even recycling of appropriate items. Finally, they quickly located a company that could handle the bulk disposal quickly and they are on track to finish a few days ahead of schedule for the potential tenant to complete their scheduled investigation. This deal, spearheaded by Fred Martinez, could net the ministry $400k YOY for the foreseeable future from an A+ Sub-tenant when the deal is reached. Great work team! ~ Mike Siwek – real estate director