IS Healthcare Intelligence (HI) has changed how work enters its portfolio. Any HI business partner who has an idea for a solution within HI’s scope can use this process to propose it. There are governance discussions to ensure the work fits within HI’s responsibilities, goals, and strategy. Proposals considered may include new data sets, dashboards, visualizations, software applications, and other products or technologies that facilitate and advance the HI mission.
Submitting your idea
Start by reaching out to the point of contact for your service line or organization. Find them on the SharePoint HI Initial Points of Contact page. If it’s unclear who to contact, request a consultation from that page.
The point of contact or consultation request connects you to the HI product manager for the appropriate work team. The team product manager works with you to understand your idea.
- If the idea meets certain criteria, as listed below, it must be managed at the portfolio level and needs to go through Intake.
- In most cases, ideas are not portfolio level efforts and can be transferred directly to an HI work team, where it will be prioritized against the other work in the backlog. Your product manager helps you with this as well.
Portfolio-level projects
If your proposal meets any one of the following criteria, it must be managed at the portfolio level:
- Requires CAPEX funding
- Has a duration of more than two quarters to complete
- Involves Tegria or Truveta partners
- Introduces a new technology or vendor
- Spans more than one HI portfolio (i.e., Care and Technology)
Our portfolio workflow has three phases: idea formation, planning, and delivery. The Intake process addresses the idea formation phase.
Idea Formation
Define and build out the Lean Business Case with your product manager, including a problem statement definition, expected business value, and level of complexity. Communicating how your solution provides business value is the key, rather than how it will be designed or implemented.
When ready, your product manager schedules a time to present the idea to the Intake Governance Board (IGB), which determines whether the work falls within HI’s scope. If accepted, it is assigned to a work team. The team product manager works with you to determine its priority in the work team’s backlog and start the planning process.
Planning
When the work team has capacity, they pull the next prioritized item and perform additional analysis, including requirements definition, architectural impact assessment, technical feasibility, proof of concept (POC) or minimal viable product (MVP) definition, and cost considerations.
Based on the analysis results, the item is scheduled for work during Program Increment (PI) Planning for the next appropriate quarter according to HI’s Scaled Agile Framework (SAFe) methodology and process.
Delivery
The team develops, delivers, and supports their results. The details of this stage vary significantly from one idea to another. They work in an iterative fashion, release incrementally to stakeholders on a regular cadence, and collect feedback.
Conversations over process
While this intake process is important in allowing HI to organize our work and track progress, it cannot replace collaborative conversations. Please engage with us to see what we can build together.
Additional details
More info
Please email Kim Dawson, exec. director, HI program management, or Eric White, sr. manager, HI engineering program management, with any questions.