New IS & RESO Governance for Stanley RTLS Devices Simplifies our Caregivers’ Days

Providence has been using Stanley Healthcare products for real time locating system (RTLS) technology for over a decade. These devices provide the ability to track location of equipment and assets, monitoring of inventory, as well as real time locating of patients for safety and security.  

RTLS devices include:

  • Environmental monitoring tags – temperature and humidity tracking
  • Asset tracking tags – equipment location
  • Safety and security badges
    • Badging for patient abduction and elopement tracking
    • Badging for caregivers including security response notification (MyCall) and hand hygiene (GoJo)

Information collected by these tools is visible to caregivers by using a web-based application called MobileView. Notification Alarms, Standard Reports and collection of records over time are features which can be managed thru the Stanley MobileView Platform.

Seeing a need for a system approach to managing the use of these tags, a cross functional team of Facilities, Biomed, IS and Regulatory caregivers have been meeting since Q4 2019 to collaborate on a system-wide approach to governance. This effort aligns with the IS Facility Applications team to support RTLS and provides guidance around roles and responsibilities needed to manage the Stanley Healthcare Tools. The governance team has developed a RTLS playbook which establishes parameters for ordering and maintaining devices and the distribution and maintenance of RTLS tags. Further, the playbook addresses downtime processes to ensure that this is no interruption in patient care.

Marnie Boomer Roberts, regional director of environment of care for Washington-Montana is the RESO project sponsor. Marnie shares, “The collaboration and goodwill of the governance team has resulted in a shared understanding of the challenges implementing, maintaining and using the Stanley products day-to-day at the point of care. The resulting document and support network for ordering, education and maintenance of the tags will improve our ability to provide the highest level of care to patients and staff.”

“We’re really excited by the work we’re doing with caregivers and understanding the right places and right amount of technology, automation, and integration to help simplify a caregiver’s day-to-day work,” relates Geoff Rinella, applications manager. Geoff and Eugene Han, director, technology program management, are the lead IS project partners from IS Administrative Technology.