At Covenant Medical Center in Lubbock, Texas, Security Officer Donico Hernandez plays a vital role in creating a safe and welcoming environment for patients, visitors, and staff. Driven by a deep sense of purpose, Donico approaches his work with compassion, dedication, and a desire to make a positive impact on the lives of those he encounters.
Finding Meaning in Caregiving
For Donico, being a caregiver is about much more than maintaining security. “Knowing that I had a small part in making a difference in someone’s life gives my role profound meaning,” he shares. His commitment to creating a safe environment allows him to contribute to the well-being of others in a unique and essential way.
Staying Positive Through Challenges
In a role that can present various challenges, Donico stays motivated by focusing on the positive impact of his work. “Just knowing that what I’m doing is making a difference keeps me going,” he says. This perspective not only helps him navigate tough situations but also reinforces his dedication to providing a secure environment for all.
Advice for Aspiring Security Caregivers
Donico’s advice to those entering a similar role is centered on empathy and active listening. “Keep an open mind, put yourself in their shoes, and just listen,” he advises. He believes that taking the time to understand others’ perspectives can help de-escalate tense situations and foster a supportive atmosphere.
Making a Difference Every Day
Donico’s favorite aspect of his role is the opportunity to make a difference in people’s lives. “That I can make a difference is what I enjoy most about being a caregiver,” he explains. By offering a reassuring presence and prioritizing safety, Donico contributes to an environment where patients and visitors can feel secure and at ease.
Living Providence’s Core Values
Donico’s commitment to his work aligns closely with Providence’s values of Compassion, Dignity, Justice, Excellence, and Integrity. He embodies these values in his daily responsibilities, providing compassionate and respectful care to everyone he encounters while upholding the highest standards of integrity.
Passions Beyond Work
Outside of his role at Covenant Medical Center, Donico enjoys spending time outdoors. His favorite activities include fishing, hunting, and golf. These hobbies allow him to relax and recharge, offering a balance to the demands of his job.
Applying Patience to Security Work
Through his hobbies, Donico has cultivated patience, a skill that proves invaluable in his work. “Patience is something I’ve learned from my hobbies that I apply to my work,” he says. In a field where quick thinking and calm decision-making are essential, Donico’s ability to remain patient helps him handle high-stress situations effectively.
“Officer Donicio Hernandez exemplifies what our security officers should strive for. His dedication, hard work and willingness to help others are prime examples of our values” said Ivan Adame, Security Manager. We are proud to recognize Donico’s contributions and celebrate the difference he makes every day.