RESO Excellence is your opportunity to acknowledge your peers for displaying our Core Value of Excellence. Every RESO Update, these nominations will be shared across the organization.
Susanne Hegney, EVS Supervisor – Providence Mount Carmel Hospital – Coleville, Washington
Before and during EVS week Susie was a huge help in supporting myself and the team for the fun time we had celebrating our team. She took the initiative to get things setup, included all caregivers, and had great communication. Since Susie has taken her supervisor role, she has truly been a blessing for the team and me. The support has been outstanding. Thank you! ~ Rachel Morris – EVS Manager
Kelly Meyer, Laboratory Supervisor – Providence Mount Carmel Hospital – Coleville, Washington
Kelly what is there to say except, good job and well done. You will be moving on to a new role in Providence and I could not be happier for you. I want to take this time to truly celebrate you and the work you have done in the PSJH EVS dept. You got processes back in place, team comradery lifted and have setup for the new Supervisor to be good to go. The team will absolutely miss you and I will as well. Thank you for your work ethic and dedication this last year. We wish you the absolute best. ~ Rachel Morris – EVS Manager
Ma Theresa Colt, EVS Supervisor – Providence St. Joseph’s Hospital – Chewelah, Washington
You have been in the EVS team for over 10 years and now you start a new adventure as the Supervisor for your team. I look forward to seeing you grow in your new role and to help you succeed. Your work ethic is outstanding, communication spot on, and you support your fellow teammates. So very proud of you! ~ Rachel Morris – EVS Manager
Cassey Roorda, Program Coordinator – Providence St. Peter Hospital – Olympia, Washington
Cassey has always been a great role model for us. She has been a wonderful team player that passes along any information that her staff needs to know. If we need training, she’s happy to help. ~ Carmelita Bamba – EVS Technician
Keith Sand, Lead Senior Security Officer USGOA – Swedish Ballard – Seattle, Washington
Shoutout to Keith, a seasoned security officer who went above and beyond to support the BHU NOC shift during a particularly challenging night. Keith’s expertise and calm demeanor played a crucial role in de-escalating a potentially volatile situation, and his ability to intervene and direct a patient back to their room prevented a code and ensured a safer environment for all.
His collaboration with the nursing team and security colleagues was seamless, and his veteran instincts and knowledge were invaluable in maintaining a high level of safety and care. Keith’s dedication and commitment to excellence are truly appreciated, and his contributions embody the highest standards of security excellence! ~ Ivan Tyson – Security Supervisor