RESO Excellence is your opportunity to acknowledge your peers for displaying our Core Value of Excellence. Every RESO Update, these nominations will be shared across the organization.
The following caregivers were recognized for displaying our Core Value of Excellence.
Erin Williams, program manager – Providence Real Estate Strategy and Operations – Portland, Oregon
As usual thank you for all you do. You do awesome precise work and always pay attention to every detail. Our as-built drawings are in perfect order because of the work you do. I appreciate all you do for us. ~ Edward Lord – facilities director
Sinhyung Lee, medical laboratory scientist – Providence Regional Medical Center Everett – Everett, Washington
Great patient care and team player. ~ Hiwot Abraha – medical laboratory scientist
Peyton Bennett, senior facilities technician– Providence Transitional Care Center – Anchorage, Alaska
An old bike rack has sat at the back of the Providence Extended Care building for years, rusted up and breaking down. A request was put in for a place to store bikes in the front of the building by some of our Physical Therapy caregivers. Peyton saw this as an opportunity to clean up and old piece of equipment, the bike rack, and restore it to something useful. The final product was a rust free, clean and polished, black bike rack (looking brand new) with a rust-resistant barrier coating as well. Peyton showed initiative, a positive attitude, a cost-saving mindset, and the desire to keep caregiver satisfaction as a priority for our Maintenance Department. ~ Mo Ogden – maintenance supervisor
Henry Galang, lead evs technician– Providence Transitional Care Center – Anchorage, Alaska
Recently our Maintenance Department installed a new 20’x11’x12′ Shelterlogic Tent Kit due to damage from the heavy snowfall here in AK this past Winter. I asked our EVS Floorcare team to assist, but it was clear there were difficulties with limited ladders and the tent being placed tightly between two connexes. Henry Galang came up with a safe way of pulling the tent over the framing of the tent using the connexes, which allowed us to the work efficiently and safely using four guys instead of 2. Henry’s ability to think on the spot and put into action his ideas were extremely helpful and appreciated. ~ Mo Ogden – maintenance supervisor
Brent Ferguson, facilities manager – Providence Valdez Medical Center – Valdez, Alaska
Brent has worked tirelessly in supporting the Prov Valdez EVS team during our severe staffing shortage. From hauling trash to the dumpsters, sorting and folding laundry and to following thru on the hiring system and “poaching” EVS workers from Prov Anchorage, his efforts have been relentless. No job is too big or too small, he asks clarifying questions and checks in to see what else he can do. I am grateful for his commitment to our team. ~ Audrey Johnson – evs supervisor
Richard Mayoral, associate security officer – St. Joseph Hospital of Orange – Orange, California
Security Officer Mayoral assisted ECC/ ECDU staff with an agitated patient on a legal hold (5150) that wanted to leave. Officer Mayoral was able to de-escalate the situation as he met with the patient, using his verbal skills to calm him down. He also got him to comply with staff and wait to meet with the psych doctor. His effort helped and possibly prevented a worst outcome of the situation. ~ Juan Cossyleon – security officer
Kristi Hester and the entire kitchen staff – Swedish First Hill – Seattle, Washington
For the Caregiver appreciation lunch last Friday, the kitchen staff did an amazing job. The auditorium was festively decorated, and the food was great! ~ Shelly Hughes – senior facilities coordinator
Ivan Tyson, security supervisor– Swedish Ballard – Seattle, Washington
When Ivan took over the security department as the Ballard Campus as the Security Supervisor the staffing level was at 50%, Ivan has worked hard to bring the staffing levels up and as of today we have over 90% of all positions filled. ~ Juan Hernandez – security manager
Andrew Little, lead senior security officer – Swedish Ballard – Seattle, Washington
Andrew supported the staff in the Ballard Behavioral Health unit by de-escalating a patient and avoiding the need for a hands-on intervention. The patient responded well to Andrew’s wonderful and calming presence on the unit. ~ Juan Hernandez – security manager
Mike Delgado, evs technician – Providence Centralia Hospital – Centralia, Washington
Mike, with PCH EVS, focuses on attention to detail and looks for opportunities for improvement in his daily scope of work. Mike has taken the lead working on our floors that have been neglected during Covid due to staffing. He has a lot of pride in his floor finishes and maintenance, and you can see the results while you walk through our halls. He is also a natural leader to his peers, leading by example in his work and interpersonal relationships. If the department runs into barriers due to staffing or workload, Mike steps up to help find solutions. I appreciate Mikes partnership with his core leader, Karen Santino, to support positive growth for our PCH EVS Team. ~ Ivy Anderson – facilities manager
Sgt. Maria Ah-Ching, security supervisor – Providence Alaska Medical Center – Anchorage, Alaska
Maria is one of our newly appointed core leaders/supervisors for PAMC Security department. She has exemplified the true meaning of leadership in word and in deed. We know that she will continue to grow in this area of her role and ministry as she always has our core values at heart. ~ Sgt. Elias Price – security supervisor
Bridget Hines, patient transporter – Providence St Vincent Medical Center – Portland, Oregon
No matter how her day is. She is always a great person to be around. I wish more people can strive and have a great day as she does always. ~ Anthony Gabrielle – patient transporter
Andie Barnett, lead evs technician – Providence Centralia Hospital – Centralia, Washington
Andie is our PCH EVS Coordinator. There is an art to the way she supports our team with scheduling that always seems to be in flux due to illness or last-minute call outs. She also takes on some of the most tedious, time-consuming jobs such as the updated DMS board set up. I love how she takes pride in her work, even getting out a level so everything is just right. Another thing I appreciate about Andie is all the things she does to support our team that you don’t even realize are happening behind the scenes. ~ Ivy Anderson – facilities manager
Marla Aguilar, evs technician – Providence Little Company of Mary San Pedro Hospital – San Pedro, California
Marla was recently given the areas of CDU and OBH as her daily assignment 5 days a week, she is doing a great job, she is detail oriented, always on time, and maintains her areas survey ready. We received many positive comments regarding her performance. ~ Rudy Trabanino – evs manager
Casey Miller, senior facilities technician – Providence St. Peter Hospital– Olympia, Washington
As the Locksmith for PSPH, and a support the Construction Supervisor, Casey is one of the busiest people in the hospital. Just keeping doors opening and closing when they’re supposed to open and close is a daunting task. From Keys not working, to broken locks, to doors settling and not being able to shut, to addressing access concerns with the Fire Marshal, and making sure security doors function in a secure way; Casey does it all. He’s constantly learning new ways to troubleshoot problems and inviting others to learn in the process. He’s always got a cheerful attitude and jumps in to help out the team with any project whether it is related to locksmith or not. ~ David Grove – senior electrician
Lacey Solomon, medical office representative – Providence Physician Service Organization – Anchorage, Alaska
Griselle Diaz, medical assistant – Providence Physician Service Organization – Anchorage, Alaska
Bekah Telfer, physical therapist – Providence Physician Service Organization – Anchorage, Alaska
SGT Tim Pele, security supervisor – Providence Alaska Medical Center – Anchorage, Alaska
Griselle was walking into the building and saw the patient fall and reacted quickly to assist her. The patient said to SGT Pele that she thought she broke her arm. Lacey walked up to the patient, checking what was going on, and her quick reaction was to get a gait belt and walker to better aide the patient get off of the floor. After we assisted the patient to her feet, Bekah had a wheelchair to assist getting the patient in to see her provider.
I see how our caregivers care every day here, at PMG Midtown, in the normal course of their day! Incidents like this really stand out and show me what a great place this is to work, and all of the amazing, caring people who work here! ~ Robert Wendt – security officer
John Bamba, evs technician – Providence St. Peter Hospital– Olympia, Washington
He is team player, he goes beyond and above to help his colleagues, and cares deeply about each and everyone. ~ Bettina Obungu – evs technician
Vladimir Afanasenko, respiratory care practitioner – Providence Regional Medical Center Everett – Everett, Washington
Vladimir is a steadfast therapist, constantly advocating for his patients. He never steers away from helping someone out and is always ready to go the extra mile. ~ Angelina Afanasenko – respiratory care practitioner student
Jodi Kurtz, lead accounts receivable representative – Seward Medical Center – Seward, Alaska
I would like to extend my gratitude for her professionalism, not only in her work but also in her positive attitude with all of our teams. It’s commendable to have individuals who value relationships and acknowledge everyone’s role in achieving organizational objectives. Her diligence is a great example, along with others, of the kind of people that make our workplaces better. Thank you. ~ Robert Graham – evs technician
Marisa T Johnson, project coordinator – Providence Real Estate Strategy and Operations – Torrance, California
Marisa works quietly in the background, solving problems, helping with processes, requests, errors, and any crisis that comes up. She has been a huge help to me as I work within Genesis and make mistakes that need correcting. She is always willing to jump in and find the right solution or contact with the needed information to get things back on track. She is an invaluable resource with a great attitude and willingness to help. I’m sure I’m not the only one who appreciates all she does. ~ Maria Pasciuto – associate construction project manager
Dora Faamatau, telephone PBX supervisor – Providence Little Company of Mary Torrance Hospital – Torrance, California
I want Providence to recognize Our PBX Supervisor for awesome leadership. This wonderful, caring and compassionate woman is one tough cookie that has had to start her role with hardly any training or experience as a manager / supervisor. She has been the one to get things done while the previous sup was out for months, no instructions given! I hope she will be fully recognized for her outstanding leadership and her dedication, not only to her job but also to her team and her fellow caregivers. Her Name is… DORA FAAMATAU!!!!!!!! My inspiration! She makes coming to work a pleasure! She has helped me by giving me and bring attention to my inner self and staying focused on what matters most to me! Trust when I say, lots of patience and tough motherly love / advice! ~ Marselina Ortiz – lead PBX operator