We are excited to announce the launch of the new KPI Dashboard developed by Phil Donovan and Cody Coulombe. The objective of this dashboard is to bring together RESO Key Performance Indicators (KPIs) in a central, easy to access and view location for use in preparing monthly business review meetings to drive business objectives.
The dashboard pulls together information from multiple data sources to provide leaders with an at-a-glance “health check” to display major business drivers and a high-level overview of RESO business performance. It will be launched on Monday, January 9, 2023, and we encourage business leaders to use it to prepare their MORs beginning the week of January 16.
In the coming months, we will be sending out user surveys to gather feedback on the performance of dashboard. This feedback will be reviewed in early April and will be used to inform and identify enhancements and additional scope. Additionally, Service Line Councils will also be the metrics that feed into the KPIs.
If you have any questions about the KPI Dashboard, please don’t hesitate to reach out to Phil Donovan or Cody Coulombe. We hope that this new KPI Dashboard will be a useful tool in driving business objectives and improving RESO’s performance.