To help ensure a smooth transition away from PST files, we are moving the enforcement date of the two-year email retention policy for all caregivers to next year. The updated email retention policy enforcement timeline will be communicated as soon as it is available.
The schedule for disabling PST files for Outlook will not change. As a reminder, PST files will be disabled for caregivers according to the following timeline:
| PST Deadline | Group | Status |
| 12/5/22 | Endpoint Engineering and Enablement (IS) | COMPLETED |
| 12/8/22 | Technology Engineering and Operations (IS) | COMPLETED |
| 12/12/22 | All Information Systems (IS) and cloud-joined devices | COMPLETED |
| 1/9/23 | Alaska caregivers | |
| 1/16/23 | California caregivers (excluding Legacy St. Joseph Health @stjoe.org caregivers) | |
| 1/23/23 | Legacy St. Joseph Health (@stjoe.org), Texas and New Mexico caregivers | |
| 1/30/23 | Oregon and PHP caregivers | |
| 2/6/23 | Washington and Montana caregivers (including PacMed, Swedish and Kadlec) |
Shared Services caregivers will be impacted based on geographic location.
Reminder: Action required by above date
- Review your PST files to determine what emails and attachments you need to retain.
- Save those items to OneDrive or SharePoint.
Note: If you have already completed these steps there is no action for you to take.
More information and resources
- Learn more about the elimination of PST files.
- Attend a training session on moving your PST files.
- How to save your emails as Adobe PDF, OneNote or .msg files.
- Review the Records Retention and Disposal Policy.
- OneDrive best practices.
- Visit the OneTeam portal or email us at OneTeam@providence.org.
The PST information shared here applies to PacMed and Providence Health Plan.