IS implemented a new wireless (Wi-Fi) network, ProvidenceCaregiver, to simplify the Wi-Fi access when visiting any Providence facility. Make sure your devices (Providence-issued or personal) are connected to the new wireless network before the old network is turned off.
| Old Wi-Fi Network | Date to be turned off |
| phsinternal | November 30, 2022 |
How to Connect Devices to the New Network
Step 1: Search for available Wi-Fi networks at your location and connect to ProvidenceCaregiver using the same username and password you use for your computer login.
- Apple: Go to Settings, Wi-Fi
- Android: Go to Settings, Connections, Wi-Fi
- Windows: Click network & internet settings on the bottom right of your screen.
Step 2: When connecting, you may be prompted to accept a certificate. The experience will be different depending on the type of device you are using (Apple, Android or Windows):
- Apple Device Certificate acceptance: select Trust and continue.
- Windows laptops and tablets may prompt with the following: select Connect and continue. You may be prompted to accept a certificate:
- Android devices do not need to validate certificates, click Don’t validate and if your device requires an entry in the domain field, use id.providence.org:
More info
- KB0070111 – Connecting to ProvidenceCaregiver
- KB0074609 – Which Network to Connect to?
- OneTeam Portal – Consolidating Wireless Network Names
For additional assistance, please contact the AskIT IS Service Desk.