Congratulations, Q4 2021 SMIle Award Winners!

On our January 19, 2022 IS & RESO Open Forum, BJ Moore recognized the Q4 2021 winners of our EVP/CIO SMIle Awards. Winners were selected from 23 highly-competitive peer nominations.

This was our fourth quarter of our IS & RESO peer-nominated award program recognizing business achievements of both individuals and teams who live our Providence Values, lead with excellence, and demonstrate the Simplify, Modernize, Innovate principles, so crucial to the success of our combined organization.

Team Winners: End User Support desktop team

With this team’s help, our devices stay in tip-top shape for our clinical caregivers when patient care depends so heavily on the delivery of data such as Epic, radiology images, oncology treatments, and just about everything related to technology in our hospital system.

Individual Winner: Kris Covington, program manager, Epic

Kris’ work on intake optimization provided a way for the teams to easily share request information outside of Dynamics with application teams, thus reducing manual processes. Expanding access to Dynamics ensured IS leaders can easily monitor and track volumes of requests from various perspectives.

Individual Winner: Jeremy Lee, AskIT Service Desk supervisor

Jeremy supported with Patient Engagement Center outside his normal AskIT role, reviewing processes, providing insights, and helping tackle resource challenges the team was facing.

Finalists

Team Finalists: IS Strategy & Centers of Excellence Project Online implementation team for improving IS project management workflows and visibility through integration with Azure DevOps and utilizing Project Online automation

Michelle Kroeker, Kim Patterson, Alessandra Berns, Katie Benedict, Kris Covington, Sonny Desai, Elaine Mark, Mike Vincent, Yuri Mun, James Oleson

Team Finalists: TEO Digital Workspace Operations for leading the effort to reduce the backlog of aging tickets

Jason Morin, Rod Bacon, James Oleson, Joshua Tuman, Kurt Martinsen, Maria Duarte, Jim Douglas, Paul Thureen, Lee Thompson, Earnest Thedford, Dave Shorter

Individual Finalist: David Bomar, network engineer 2

Led an effort to eliminate unused voice circuits, simplifying our environment and saving several million in annual costs

Individual Finalist: Erin Misgen, program director, IS Strategy

Led effort to streamline and simplify the form for the SMIle Awards and ease the way for those submitting nominations to recognize their fellow caregivers

Q1 2022 Nominations

The nominating window for Q1 2022 will open on Monday, February 14 and remain open through March 18. Please visit the IS & RESO SMIle Awards site for more information and the link to the nomination form.