[The following article was based on an April 22, 2021 leadership memo shared by B.J. Moore, EVO/CIO, IS & RESO, and John Milne, M.D., SVP of RESO.]
IS and RESO have been engaged in an effort to better align our teams and the services we provide to caregivers, especially services that include technology. Each group is implementing new ideas and models to respond to evolving requirements. As part of this integration, we see opportunity to build a function that aligns our end to end view of medical device solutions with guiding principles that drive a collaborative Single Service Delivery Model (SSDM). We will drive predictable service outcomes by deploying solutions in the clinical setting that are standardized, tightly managed, and designed with the caregiver in mind.
Two areas of particular focus are the clinically-attached compute devices – Hemodynamics/McKesson, iSorona/DCX (e.g. Sleep Study) – and clinical networks. Challenges in these two areas require proactive engagement and technically focused resources to define environments, perform health and welfare change in conjunction with platform and network improvements, build and deliver to requirements, and formalize standards—all while streamlining cross team engagements for issue resolution and service delivery excellence.
In order to focus on the challenge areas listed above, within the Technology Engineering and Operations (TEO) group under CTO Rick Stover, David Meachum will lead the engineering, design and ongoing management of the IS environment that serves medical devices and equipment with Neil Wallace running point for the related network requirements. Design focus will be on technically separating clinical biomed compute devices from the rest of the corporate environment and moving these systems to a tightly managed model that adheres to change control processes, minimizes disruption, and requires Clinical Engineering approval. Clinical networks will be designed and managed by Neil Wallace’s network team, leveraging their deep technical expertise in this area.
Building on recent, productive collaboration efforts, we will continue to partner directly with Clinical Engineering leaders across the enterprise to ensure deep understanding of the environments and how our teams will jointly review and approve planned changes.
As we continue developing a Single Service Delivery Model, we will move forward with changes that help us transform quickly, improve caregiver experience, and achieve our goals. We appreciate the engagement and partnership of the team throughout the journey.
More info
Should you have any questions, please feel free to reach out to David Meachum, Susan Gillespie, or Chris Briggs